Community Digest

Greatest hits from previous weeks:

Underage but very valuable user on our site

One of the users (let's call him Adam) of a site I own told me that there is an underage user (let's call him Brian) on our site; the Terms of Service say that you have to be 18 years old to use the ...

user-retention  
asked by ProgramFOX 50 votes
answered by Jenny D 68 votes

One person's "offensive" is another person's "meh" (or "huh?") -- how do I mediate that?

My community has a world-wide user base, so there is quite a range of perspectives in play. Sometimes when one of them flags something as offensive I look at the content in question and I don't see ...

offensive-content  
asked by Monica Cellio 31 votes
answered by Codeswitcher 15 votes

Is rolling back a rollback a good idea?

On a Stack Exchange recently, I made an edit, and someone immediately rolled it back. In my opinion, that rollback was invalid, so I re-rolled back to my edit. I was told that I'm violating an ...

conflict-resolution editing  
asked by dwjohnston 9 votes
answered by Gilles 'SO- stop being evil' 12 votes

Should we edit out offensive content from deleted posts if some can see those posts?

On some sites, like Stack Exchange, posts that have been deleted are still visible to a certain class of users beyond moderators/administrators. (On SE, reaching a certain reputation level means you ...

content-curation deletion offensive-content  
asked by Monica Cellio 9 votes
answered by Caleb 11 votes

How to say "We miss you, please come back!" properly?

According to my forum statistics, I have a large number of users. In actuality, I have a fraction of those users that are active. I'd like to send a "We miss you, please come back" type message to ...

user-engagement promotion communication email  
asked by TheBlogOfDoom 59 votes
answered by tjati 49 votes

How to deal with an online griefer that I know in real life?

I'm hosting a Minecraft server with 14 friends of mine playing on it. We peacefully build houses and structures, hold events, go kill the enderdragon, stuff like that. All is peaceful. Until one day, ...

problem-users disciplinary-actions  
asked by 54D 14 votes
answered by AJ Henderson 19 votes

I made an official statement in good faith that turned out to be wrong; should I apologize?

I have an official role moderating an online community that is open to the public. I exercise my best judgment in interpreting the rules, but: I don't make the rules, I only enforce them. I am only ...

rules-and-policies disciplinary-actions  
asked by Air 21 votes
answered by Jim 13 votes
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