First question in the community, and I know it's very contextual, so I'm trying to ask it as concisely as I can (to where it might benefit others).
I volunteer as a moderator for a pretty popular online game. The game’s still relatively young - it’s five years old now; I’ve been a player since it opened and a moderator for over three years.
I’m really interested in working professionally for this game. I’m incredibly passionate about the game itself, I really enjoy the staff as people, and I've (over the last year) discovered that I have a professional interest in Community Management / Player Support. I’ve found myself refreshing the game’s employment openings page several times a day in hopes that I’ll see a Community or Support position open up!
However, I’m very concerned that my position as a volunteer moderator is actually hindering any chances that I would be considered for actual employment. This game’s staff is very firm about the fact that volunteering as a moderator is “not a gateway to employment or an extended interview for a future job.” I'm concerned that my volunteering is going to be seen as a way to get close with the staff and, underhandedly, make myself stand out.
I also don’t have any professional experience. My education is in Computer Science and I don’t have any job history that directly relates to Community Management / Player Support - this is my attempt to try and get a start somewhere. I have many years of experience moderating for different games voluntarily, that’s pretty much it.
Between the lack of experience and the fact that I’m a volunteer, I just fear that my application is going to seem like a joke, when I very much desire an employment position. So I guess my questions are:
- In this situation, volunteering is actually harmful? Should I maybe consider stepping down?
- What makes a professional Community applicant stand out? What can I do to prove that I'm serious about a professional position with this game?