I am wondering how you guys chose the platform for you community?
I have been leading a group for a couple of years. We were originally on Skype, then moved to Google Hangouts + email for a few years, then somebody suggested Discord. So we tried it out.
The main activity of the group happens during biweekly video/audio calls. One of the reasons I thought going to discord was better, was because it had more team based tools, compared to Google Hangouts. It allowed creating various roles, easy moderation, now has integrated voice/video calling.
However, the problem, I found is that very few of our members are on Discord. Further, Discord doesn't send email notifications to people, when they receive email. So they don't know unless they login that they received a new email. Now, I could enforce that we have to move to Discord, and make it a rule. But, I am not sure whether such arbitrary rules actually help in building the community, because that is the final goal.
I could just go back to Google Hangouts + Gmail, which means we would miss out on the roles and other team based features.
What's the best platform for bi-weekly audio/video calls?