I have a community based website and I am receiving some complains about the way I make the rankings of content.
The focus of the platform is user-generated reviews. The problem is that I use an arithmetic average, and if a product have 1 five star review will rank higher than a product with 100 4 stars reviews.
So this is a problem, since the top of the rank is products with only one or two reviews. The easy solution is just remove products with less than X reviews. Although I am not sure how other platforms are dealing with this case scenario. Any idea?