Recently in a Discord server which I moderate, I've noticed there are a few problem users which pop up every now and again, which Direct Message random users, with a standard scam which goes along the lines of: "you won a giveaway, please enter password and private info now".
I've only noticed these scammers as my account was also sent the message, multiple times. Furthermore, my alt accounts have also been sent the scams, which confirms this likely isn't a targeted attack. However, the issue is that community members are not reporting the problem users, which results in them staying hidden and probably scamming some community members before we (the moderators) find out and ban them.
How can I encourage users to report these users? I've already tried setting up a dedicated channel where users can report scammers, but this channel is very inactive and reports are very rare. Users simply don't come forward.