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Questions tagged [chat-rooms]

Chat rooms are interactive channels used to communicate with other people or devices on the internet and are generally about a specific topic.

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0answers
27 views

Support chatroom triggers conflicts. How to build a code of conduct?

We moderate a support chatroom for people with Asperger and autism. We experience that some users are disturbed by the conversations of other users, when those conversations touch on topics such as ...
8
votes
3answers
71 views

How did you successfully introduce Slack and on-board your community?

I'd like to know about your experiences on-boarding a community specifically related to Slack. How did you introduce your community to what Slack is, why you're choosing the platform, and how the ...
5
votes
1answer
90 views

How to celebrate an online community's anniversary (games etc)

I am part of a moderator team of a small online community (180ish members, about 50 regularly active) that has formed on Discord (text/voice chat client) around a specific subject (MBTI* for those ...
6
votes
2answers
45 views

How many people should a chat room have to have a reasonable chance of not fizzling out?

If I'm contemplating creation of a new chat room (on SE, but the question is rather generic), one concern to address is: are there not enough people to sustain the conversation, so that the room is ...
7
votes
2answers
64 views

What are the pros and cons of having same/different people moderating multiple community spaces like blogs, forums, and chat rooms?

Many online communities have multiple screens or experiences, such as a Q&A site, a chat room, and possibly a blog with comments. An example is what SE calls "third space", like chat. What are the ...
7
votes
1answer
249 views

What tools can be used to moderate public Slack communities?

Slack is beginning to pick up a lot of growth in places where it wasn't originally intended. While it's focused on teams in the workplace, it seems to be becoming popular with many public online ...
4
votes
1answer
230 views

Create a community in a twitch lifestream

There is a streaming platform out there, focused on games, called twitch.tv. I am streaming my favourite game there ( League of Legends if someone cares) , but it isn't that exciting when not many ...
9
votes
1answer
112 views

How many users do you need to have an active chat? (Even a benchmark % will do)

I run a fairly active video website, and I'm introducing a real-time chat feature for the users/viewers of the site. I'm trying to find if there has been a study or statistics, talking about the ...
11
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1answer
145 views

Mourning, online

Recently a prominent user in an online community died, and some of the users have come together in various ways to share memories and comfort each other. I'm not involved, but observing it made me ...
13
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3answers
161 views

How can I encourage people to use the (secondary) chat feature on my community's software?

I have a site that I moderate where the main part of the site is strictly professional. However, there is a separate chat feature that I think people most don't know about. Bonding with others in the ...
7
votes
3answers
114 views

How to explain that you should use proper grammar?

I'm not sure if this is the right place to post this, but it is an issue mostly on forums and other online places. What are some good arguments to use proper English? Some people just don't seem to ...
15
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5answers
2k views

Handling user that's offended by a joke about a disability

On a chatroom that I moderate, there is a regular user who is deaf (for simplicity, let's call him A), and recently someone (let's call him B) made a joke about deaf people, but he did not yet know ...
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2answers
102 views

How can I deal with a disruptive moderator?

As part of a team of moderators for a community chatroom, I work with a problematic moderator. The chatroom is used as part of a gaming community, in order to make plans, as well as socialise. Our ...
11
votes
2answers
71 views

How do I handle a disruptive user across multiple platforms?

Currently I moderate a community across two separate platforms, which we are in the process of migrating between. A particular user, who is generally very valuable and helpful in our current ...
7
votes
3answers
84 views

What can be done about chat ban evading users?

I moderate a chat system that has a rudimentary ban application. Problem is, it is incredibly simple for a user to create a new account and start chatting right away again. It is hard to create some ...
10
votes
5answers
202 views

How can I effectively moderate a chatroom without always being there?

There are many perks to having a chatroom associated with a website. However, the chatroom is fast paced, and there are typically less than 15 users active at once. While there is often a moderator ...
7
votes
4answers
89 views

Should moderators be involved in chat, or just be ready to take action if needed? [closed]

I'm wondering if it is better to be involved in chat, or to just be there, and ready to take action when the time comes. I personally like being involved in chat, and chatting with people, but then I ...