Questions tagged [facebook]

Questions related to the social network Facebook.

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5 votes
2 answers
86 views

What reasons make enthusiastic members not being active?

I am a novice in community building, and am managing a group of ~8 volunteers for a nonprofit plan that I initiated. The group is running via Facebook chat. I understand that leader should be active, ...
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  • 561
3 votes
1 answer
40 views

What to say for milestone celebration post?

I have a Facebook group about philosophy, and it gets 1000 members. How should I celebrate this, and encourage people to engage and interact?
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  • 561
6 votes
2 answers
70 views

How can I effectively recruit new moderators for an existing community?

I'm the lone moderator of a relatively low-activity, but large-membership, Facebook group. What strategies work well for recruiting other moderators?
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  • 441
-2 votes
1 answer
51 views

Facebook Marketplace Selling

Suppose someone's profession is not selling stuff and just using Facebook Marketplace for selling items not needed any more, Is it OK to refuse selling to particular person or block a particular ...
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  • 99
10 votes
2 answers
68 views

Encouraging use of a new Facebook group

I recently created a Facebook group, linked to an extant page, hoping to make it easy for all community members to participate. I've gotten a decent number of people to join the new group, and am ...
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4 votes
0 answers
49 views

My Facebook page has been redirected to another account [closed]

I have a facebook page at the following URL: https://www.facebook.com/111trio Unfortunately since today, when someone try to access my facebook page from the URL, it is automatically redirected to ...
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7 votes
2 answers
140 views

User making false claims easily proved wrong, ban or answer?

I am a member of a non-profit organization (bike advocacy group), and deal with community management with a small team of other members. We recently published a Facebook post that caught us a bit by ...
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  • 171
4 votes
2 answers
104 views

How to use the "build a community around your business" new Facebook feature?

Facebook added a new feature that encourages you to create a Facebook group associated with the Facebook page of your business. Supposedly this would be better for your business. So far, after you ...
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  • 315
5 votes
1 answer
56 views

Encouraging people from Facebook buy/sell group to use free classified website

So I have 3 buy/sell groups in Facebook with 20,000+ , 28,000+ and 43,000+ users. I wanted to encourage them to use a classified website and tried a lot of things for this, but so far I only get an ...
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  • 315
9 votes
2 answers
81 views

How to regain audience reach on Facebook Page?

I have this Facebook community with more than 45K likes, basically I upload development and design tutorials to Youtube and post the results, videos, and updates on my Facebook page. Time ago, I ...
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  • 191
3 votes
2 answers
70 views

Is it bad practice to delete an apologizing post that gets hateful responses?

During the summer of 2016, thrash metal band Megadeth was supposed to perform in a major festival in Hungary. In the last minute, the concert was canceled, because of a minor injury. It was hardly ...
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4 votes
2 answers
82 views

Facebook Forums vs Question and Answer Websites | Pros and Cons

I manage a community that provide our participants with information about how to settle in a new country mainly offline. Outside there are a lot of Facebook groups that are intended to the same ...
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  • 193
6 votes
1 answer
134 views

How to estimate one's facebook reach by its likes and shares?

Are there any existing models how to estimate / calculate the reach of a facebook post (not my own) by its interactions (likes / shares) and the likes of the page in general? Certainly the reach will ...
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6 votes
1 answer
140 views

How to deal with extremely rude Facebook troll?

I had a friend - well, call him one. Our relationship went worse and eventually, I had to block him. He's still active on one of the social media pages of my community, though, and exploits it. He's ...
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4 votes
2 answers
109 views

How can I promote my Mumford and Sons Fan Group?

I have created years ago a Mumford and Sons Facebook Fan Page from Portugal and I would like to promote the Fan Group. I also created other accounts in other Social Networks, as well as Tweeter (...
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3 votes
2 answers
67 views

What time should I post content as to maximise engagement?

I run and create content for a fun/creative Facebook page. I typically create maybe 3-4 posts a week. My question is - what time should I be posting my content, as to maximise engagement (likes ...
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4 votes
1 answer
50 views

What effect does posting and liking as a Facebook page have?

I run a 'Humans of New York'-like Facebook page. Occasionally some photos will attract mean spirited, though not outright abusive comments. Also, often people will post nice comments, or otherwise ...
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6 votes
1 answer
74 views

Should you post irrelevant post in fan page?

I work for a volunteer project and help them run their fan page. There is advice that if your project doesn't have any updates, post something interesting so that the fans won't forget you. However, I ...
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  • 561
8 votes
1 answer
105 views

Should the avatar of an organization in social networks be its logo?

I have been promoted to an admin position of a Facebook page of a volunteer organization. One thing that surprises me, is that none of the avatars of the page are the logo. I will show some of them ...
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  • 561
10 votes
3 answers
565 views

Effective methods to screen new membership requests for high-risk Facebook groups

First of all: all the answers may apply to the management of many different types of digital communities, especially those with limited user verification options or sensitive subject matter, but this ...
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