Questions tagged [mistakes]

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23
votes
3answers
244 views

How do you handle community backlash over an incorrect action taken by a moderator?

Sometimes people on the team make mistakes. As an example, I used to moderate a video game server, and on a couple of occasions, users were banned/suspended by individuals from the administrative ...
7
votes
1answer
120 views

How should we deal with moderators who are making bad calls? [closed]

If you have a moderator who keeps making bad calls, such as by banning people who shouldn't be banned, what is the best way to deal with them? Should you remove them from their positions, talk to ...