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Questions tagged [moderators]

Use this tag for questions relating to moderators, their selection, their training, and their interaction with users.

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Where I can post a survey on backend development?

I'm doing research on backend development for a product I'm working on. I would like to know where I can ask developers to take my survey on StackEchange. I'm looking for a good topic without looking ...
Sebastien's user avatar
6 votes
1 answer
73 views

Why is minimodding bad?

A minimod is: "A normal forum poster that takes it upon themselves to push forum rules and tell everybody how to conduct themselves instead of leaving it up to the mods. Typically reserved for ...
Babu's user avatar
  • 161
5 votes
0 answers
24 views

What should be done for the safety of the community when a member is suspected of their behavior?

WARNING: This question will mention cases such as self-harm. I am building the setup of the community I have been planning to put together for a year now: It's called "Hear Me Rant". The ...
leguchi's user avatar
  • 221
6 votes
1 answer
61 views

Advantages and disadvantages of using rank advancement for selecting moderators

I am part of an online non-Stack Exchange community. For the past two years, it has been ruled as a "benevolent dictatorship" by the founder with nearly all issues handled personally by her, ...
Robert Columbia's user avatar
6 votes
2 answers
64 views

What are some uncommon, but useful, rules for public forums?

So there are many rules that come to mind when establishing codes of conduct or user policies for forums - no spamming, hacking, etc. I'm wondering if anyone has any experience with perhaps less ...
dreamforge's user avatar
6 votes
1 answer
44 views

How does someone get a job as a community manager or social media person? How do you even define your skills?

I have been volunteering my time as a Facebook admin for both page and groups (I am a FB power admin), YouTube moderator (particularly for live streams), and for a largeish subreddit (>500k) as a ...
msguineapigsrus's user avatar
5 votes
0 answers
69 views

How and where to find a good community manager? [closed]

What are the criteria for being a good community manager? What expectations can you have from a good community manager? Where is the best place to look for someone to manage a starting community? Do ...
Veronique Sidemeet's user avatar
6 votes
2 answers
137 views

Why is moderation important?

After trying to draw some attention to a community about the lag time in review queues being handled, I was met with this response from one of the users: "I'm still confused why should I care ...
Nike Dattani's user avatar
3 votes
1 answer
32 views

How do I create a tag based community for our sdk and suite of softwares for our company?

We have our own set of SDKs. We want to build out our community over StackOverflow for the developers. What is the way to build such a community?
Shadab K's user avatar
  • 131
14 votes
3 answers
153 views

How reasonable is it to hold chatbot authors accountable for their bots' behavior?

In a non-Stack Exchange online community, there is a chatbot that runs with the permission of the administrators. The primary purpose of the bot is to analyze the posts of others and suggest helpful ...
Robert Columbia's user avatar
5 votes
2 answers
50 views

What should a moderator do if a user posts content on a site that is well-meaning, but unfriendly in content?

A user posts questions and/or answers that are well-meaning, but unfriendly in content. Their posts get a lot of upvotes as well as a few flags. What should moderators do?
Nicolas Chabanovsky's user avatar
4 votes
1 answer
92 views

How should I select a Lead Moderator from my mod team?

I have a small, diligent moderation team for a game I develop for and run. They handle problem users and organize events. They also act as a bridge between the community and myself, such that I'm made ...
Spevacus's user avatar
  • 483
6 votes
2 answers
156 views

Several communities on one platform. How can moderators adjust the behaviour of a new user from a different community who has just joined my site?

We have a network of 100+ Q&A sites. A user active elsewhere on the network joins a new community and starts posting non-friendly answers and comments. A moderator contacts the user. The user ...
Nicolas Chabanovsky's user avatar
3 votes
3 answers
101 views

What should moderators do if a user joins the site just to share negativity on meta?

We have a network of 100+ Q&A sites where each site has an associated meta site. A user signs up on a new site and immediately starts posting questions on meta about how poorly the site engine ...
Nicolas Chabanovsky's user avatar
17 votes
4 answers
2k views

How to stop a behaviour that certainly is negative but technically does not break the rules?

On a Q&A site a user occasionally breaks the rules a bit here and there, but not so that their posts get flagged. For example, they post comments like "It would be so great if moderators were ...
Nicolas Chabanovsky's user avatar
8 votes
1 answer
137 views

How to handle a user who violates some rules in a way allows the user to save face while stopping bad behaviour?

Imagine that we have a Q&A website. A very active user of the site violates some rules (for example, creates a puppet account). Moderators agree that there is a problem, but they don’t want to ...
Nicolas Chabanovsky's user avatar
15 votes
2 answers
130 views

How to de-escalate a situation when a user balances on the edge but others who want to correct them go beyond the rules?

The described situation happens on a Q&A site. An active user spends a lot of time on posting comments with recommendations on how to improve others’ posts. The comments are kind of short and even ...
Nicolas Chabanovsky's user avatar
3 votes
1 answer
107 views

Hierarchy or Democracy?

I'm working on my own social media site, and when it comes to moderation - is a hierarchy of Administrators and Moderators better or worse than a democratic voting system similar to Stack Exchange's ...
Someone's user avatar
  • 133
6 votes
2 answers
86 views

How can I effectively recruit new moderators for an existing community?

I'm the lone moderator of a relatively low-activity, but large-membership, Facebook group. What strategies work well for recruiting other moderators?
warren's user avatar
  • 458
5 votes
1 answer
74 views

Would reporting a violating comment beneficial if it has a rule reminder?

In the subreddit Change My View, a person give a response why my view wouldn't work. I give a response to them, and this is how it goes: - Yeah, this only supports everything I said before - can ...
Ooker's user avatar
  • 571
14 votes
4 answers
337 views

As a moderator, what should I do when I find a community divided over a certain decision?

We have a place called Meta where we discuss about policies. Voting on meta usually indicates the consensus of community. Recently I've found that some of users in community is divided into two groups,...
Pandya's user avatar
  • 423
12 votes
0 answers
74 views

How can I run a remote open space?

I have participated in several open space events at technical conferences, and I found them to be effective for getting people to loosen up and learn and contribute. I conduct frequent technical ...
Victor Grazi's user avatar
8 votes
0 answers
82 views

Examples of majority rule/mob rule communities that have succeed long term and don't degrade to lowest common denominator?

A recent episode of The Orville - Majority Rule - had an interesting premise: the entire society's laws were voted on by everyone all the time. The majority vote wins and that is how laws are created ...
MobRules's user avatar
10 votes
2 answers
78 views

What should we do with a user who is using powers, solely given for technical tasks, to overreach and enforce rules?

We run a MediaWiki, where we have a good, contributing user who agreed to be given temporary powers as an administrator, explicitly with the instructions to only manage the protection and erasure of a ...
bertsly's user avatar
  • 103
13 votes
4 answers
114 views

How do you get a job as a Community worker? Can volunteering hurt your chances?

I volunteer as a moderator for a pretty popular online game. The game’s still relatively young - it’s five years old now; I’ve been a player since it opened and a moderator for over three years. I’m ...
Hodag's user avatar
  • 131
9 votes
3 answers
118 views

How can I measure the quality of the decisions moderators make at scale?

My site is running a user moderation which works pretty good so far. It is very similar to what LoL had implemented with their Tribunal system. A few basic points: moderators decide on a post ...
loiro's user avatar
  • 866
12 votes
6 answers
317 views

Aside from moderation, what can I do to keep my online community as polite as possible?

I'm starting a new online community from scratch and I want to keep it professional and polite. What 'tips & trick' would you suggest to minimise the risk of it turning into a 'troll-cave'. ...
Wietse de Vries's user avatar
7 votes
2 answers
96 views

How should a member get the option to become a moderator?

I'm building an online community in gaming, design and development. I have a forum, website and a Wiki for us. We also provide a Teamspeak³ Server which is well visited (50 People at a time). How do ...
CentrixDE's user avatar
  • 299
12 votes
3 answers
189 views

My co-workers don't understand what moderation means

I moderate a roleplay forum unpaid. I do this because I love to moderate. Moderators on this site get in role play authority to enforce users. (ex. being a group leader.) I have slowly realized that ...
Fisherdog's user avatar
  • 121
8 votes
1 answer
145 views

How to pick good moderators for forums and discussion boards?

I've been on a few forums as a user and more recently I've been an active member of several SE sites, and I have a pretty good idea of how SE picks and appoints moderators, but I don't know how forums ...
user1306322's user avatar
6 votes
2 answers
86 views

How can I prevent the abuse of the reporting feature?

In my community we have an option to report a post breaking our rules and moderators to review them. Now we are having two major problems with this lately: Users start to report an awful lot of posts ...
loiro's user avatar
  • 866
9 votes
2 answers
92 views

Does paying volunteer moderation teams make the team and community more effective?

I recently got an invite to Imzy. After a bit of research, I found a few articles about the site and was surprised to see that the platform supports "tipping" users and moderators. Imzy is a new ...
MoreCashPlz's user avatar
8 votes
2 answers
134 views

What are the pros and cons of having same/different people moderating multiple community spaces like blogs, forums, and chat rooms?

Many online communities have multiple screens or experiences, such as a Q&A site, a chat room, and possibly a blog with comments. An example is what SE calls "third space", like chat. What are the ...
DVK's user avatar
  • 571
14 votes
3 answers
165 views

User with multiple accounts isn't technically breaking rules but is annoying the community; how should I respond as a moderator?

On Stack Exchange, there is no rule against a user having more than one account so long as the extra accounts aren't used to cheat (sockpuppet voting and the like). In fact, on some sites it might be ...
Monica Cellio's user avatar
18 votes
4 answers
718 views

Formally promoted staff members, technically the same as before - is this a good idea?

I've been part of a gaming community since its very beginning, and I've seen many decisions in these years. The most recent decision is quite confusing to me because it seems irrational to me. Before ...
Zerotime's user avatar
  • 3,785
10 votes
1 answer
173 views

How do I keep moderators active?

All of my app's moderators are in one big group chat. We have this issue that when I need an opinion or ask them to acknowledge me, most of them don't respond to me. Nor do some of them check the ...
PHP Web Dev 101's user avatar
10 votes
3 answers
155 views

As a moderator, how can I resolve a tie in voting between contradictory answers to a policy discussion?

I feel we are in a bit of an awkward position on Engineering SE at present due to a three-way tie between answers to a scoping question. The question defines a particular category of question on the ...
Air's user avatar
  • 1,553
16 votes
1 answer
132 views

What does a Community Manager do?

My community has moderators and administrators. Basically, the moderators run the day to day community and the administrators run the day to day business of the community. The administrators are ...
Frank's user avatar
  • 333
8 votes
1 answer
479 views

What tools can be used to moderate public Slack communities?

Slack is beginning to pick up a lot of growth in places where it wasn't originally intended. While it's focused on teams in the workplace, it seems to be becoming popular with many public online ...
andrewsomething's user avatar
10 votes
2 answers
219 views

What to do about rogue moderators whom the community trusts?

As an Admin on a forum, the responsibility is to grow the community and ensure as much as possible that the members are enjoying their time on the site. The moderators on a site should be trusted ...
Juan M's user avatar
  • 728
13 votes
3 answers
148 views

What privileges should I grant to expert users vs site moderators?

On Stack Exchange sites and others, moderation privileges are managed by a reputation score which is essentially a way of capturing subject authority as well as capturing how well that member engages ...
benjaminjosephw's user avatar
6 votes
1 answer
117 views

Dealing with ignorant users and moderators regarding game mechanics

In an online browser game targeted at children but equally played by adults, countless times I've been talked to with disdain and authoritative disbelief. This happens when I try and help other ...
Edge's user avatar
  • 163
10 votes
2 answers
107 views

Terminology: “bureaucrats” have the utmost technical privilege but don't set policy?

On Wikipedia and other Wikimedia Foundation projects, "bureaucrats" are community members that have the technical power to grant other users "administrator" and "bureaucrat" permissions. (They also ...
Kevin Li's user avatar
  • 207
10 votes
2 answers
146 views

Electing one person versus electing several: are the considerations for choosing a voting scheme different?

When a community elects leaders (a board of trustees, moderators, officers, etc), that community must first determine a voting scheme. There are lots of different voting schemes out there, and they ...
Monica Cellio's user avatar
10 votes
2 answers
275 views

Is the idea of crowd-sourcing moderation duties a reason to prevent automated processes from helping?

There was a discussion yesterday on Stack Exchange that ended with the following: [I]sn't the point of crowd sourcing to get humans doing things? Inviting AIs (or facsimiles thereof) to do the job ...
Pickle's user avatar
  • 375
10 votes
2 answers
137 views

How can a marketer participate in technical community without being rejected as a spammer?

Our moderator team received a private message this week from a marketing agent that represented a company in our industry. They are interested in posting news about the company in our community. We'...
Anthony Neace's user avatar
14 votes
1 answer
82 views

How can a leader set expectations for response times to flags?

I moderate a forum with a dedicated following of 150-200 users. In general, there are a couple posts an hour throughout the day from my users. There are times that a spambot will find us though and ...
Pickle's user avatar
  • 375
4 votes
1 answer
99 views

Other less upvoted candidates are more competent about the site topic, is this a (good) reason to reject my nomination in moderator elections?

Assume that you are (not self-) nominated in moderator elections, the bulk of the votes are cast already, and it looks as if you will be among the winners. But you know that some of the other less ...
just_curious's user avatar
  • 1,490
14 votes
1 answer
143 views

When is it acceptable to single out a user?

In a physical community, I've often wondered when it's crossing the line when calling out a specific user upon their behavior after general "warnings." I've personally never done it, but I was ...
Anonymous Penguin's user avatar
9 votes
2 answers
2k views

What's A Good Member to Moderator Ratio

I'm having a private Minecraft server that I just started a few days ago. I'm needing to see what a good moderator to member ratio should be. If there are too little moderators and too many members, ...
Anthony Pham's user avatar