Questions tagged [moderators]

Use this tag for questions relating to moderators, their selection, their training, and their interaction with users.

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8 votes
1 answer
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Should moderators and administrators stay anonymous on their profile?

I'm having an issue determining whether I should keep moderators and admins anonymous on my future website/app. Background to my app: My app is going to be for humorous content. But the somewhat '...
Hilardy's user avatar
  • 186
13 votes
3 answers
205 views

Authoritative reference works on best practices in online community building

In responding to this question about inducing someone who would moderate an online forum to learn how to be a good moderator, I suggested, based on advice on The Workplace Stack Exchange, introducing ...
Isaac Moses's user avatar
15 votes
1 answer
171 views

How to help an unskilled person become a good community leader/content moderator?

My job is to build a new site. It is supposed to be a kind of knowledge repository, fed with user-generated content. Users who have a certain kind of know-how are going to describe it, so it becomes ...
rumtscho's user avatar
  • 909
4 votes
0 answers
72 views

What are the benefits and disadvantages to implementing democracy in an online authoritative community? [closed]

I thought it might be good to ask a question such as this, since while I know the basic arguments, I'm curious as to how other people have found integrating a democratic atmosphere into their ...
Stefano Elia's user avatar
10 votes
2 answers
227 views

How to save our community from being turned into an anarchist crackpot forum by an evil administrator?

This is some kind of a follow up of this same old issue where the problem was, that a malicious troll managed to split the moderator/administrator team of our small community. The situation has now ...
just_curious's user avatar
  • 1,490
17 votes
2 answers
233 views

Community Leader is not productive and hurts site growth

I am one of 4 co-founders for a Minecraft community that is going live in January. In addition to the 4 of us, we have two administrators and a few moderators. Founder A is the guy that provides the ...
xTurner's user avatar
  • 496
8 votes
2 answers
1k views

What is the difference between an admin, a community manager and a moderator?

I see words "admin", "community manager" and "moderator" on many different forums (like Reddit or Stack Overflow or Facebook). What is the difference between them?
user698's user avatar
  • 81
9 votes
3 answers
173 views

Finding a new Mod after a rogue Mod damaged the system

So recently a moderator in my community went rogue and did considerable damage to my website. He deleted many users, removed posts, and then quit the forum angrily. I recognize the bad decision to ...
Halcyonixus's user avatar
9 votes
2 answers
97 views

New owner has changed direction, how do old moderators adapt?

A while ago, the owner of our community stepped aside. A couple of the most senior community members offered to take up the reins. I believe this means everything from domain name to servers to forum ...
ConcernedMod's user avatar
8 votes
3 answers
180 views

How do I deal with a Mod who is censoring?

We have a moderator in our community, and he is a great strength to us. He's smart, knows what he is talking about, and is very knowledgeable in our field. But he is very forceful when he knows that ...
Halcyonixus's user avatar
7 votes
1 answer
70 views

Moderator group events in real life

My administration team has lobbied to organize a real life meet up for team building and getting to know one another better. Based on where we are all located (and who said they are willing to travel),...
Traveller's user avatar
14 votes
2 answers
126 views

How to handle lack of policy consistency between moderators?

Until recently I was related to a team of about 30 moderators on a kind of chat server. The official rules pretty much only include "Be nice" and "Do not post advertisment links twice per day". There ...
mafu's user avatar
  • 243
13 votes
5 answers
279 views

How do I tell an active member but not a good moderator that I want to remove her rank?

I have a Minecraft server and there's a very active group. Among others this is X. X is a moderator on my server but she doesn't really do a good job. Or let's be completely honest and say she doesn't ...
William's user avatar
  • 449
8 votes
1 answer
190 views

Correcting and explaining corrections without sounding superior

So, I am a moderator on a forum dedicated to scientific exploration, the specifics of which I will not get in to. The main point of this forum is to correct other's incorrect assumptions and ideas ...
Halcyonixus's user avatar
7 votes
6 answers
403 views

What is the collective noun for a group of moderators? [closed]

Let us imagine, for a moment, a system wherein there are numerous individual rooms for socializing and chatting. Rather than being handled on a room-based basis, however, moderation is somehow ...
goldPseudo's user avatar
14 votes
4 answers
1k views

How can the community be rescued, after a very harmful problem-user has managed to split the moderator/administrator team?

We are a young small community, who is still working on building up a stable user base. Already a few months ago, it happend that a user appeared who is interested in the topic of the site, but he is ...
just_curious's user avatar
  • 1,490
12 votes
3 answers
249 views

Where is the line between Moderator and Administrator?

I am currently developing a site basically from scratch; the only third-party tools I'm using are web development libraries like jQuery and Kohana. This means I have full control over user permissions,...
Brian S's user avatar
  • 223
9 votes
1 answer
102 views

How can I improve the quality of community that has no moderators?

I'm a part of a political community that is using a startup's decision making and discussion tool. It being a start up, the tool isn't complete. There appear to be zero moderators on this forum, ...
dwjohnston's user avatar
16 votes
5 answers
417 views

How frequently or infrequently should one moderate their site?

New moderators for new sites can at times be overeager and over-moderate, and spend more time than they should on their site(s), neglecting other priorities (or vice versa, too focused on life to ...
Krazer's user avatar
  • 345
13 votes
2 answers
113 views

Periodic confirmation votes for moderators and administrators

When moderators or administrators are selected by community election, what are the pros and cons of scheduled confirmation votes? For example on English Wikipedia, barring death or extreme events, ...
James Jenkins's user avatar
8 votes
4 answers
167 views

I am being blamed for an incorrect moderator action I didn't take. What should be done?

An incorrect moderator action was taken by someone else, and I am incorrectly being blamed by other users for taking these actions. How would I go about resolving this with the community peacefully? ...
Justine Krejcha's user avatar
16 votes
6 answers
235 views

As a moderator, how can I prevent alienation from non-moderator users?

I have been a moderator on a number of websites, and I have always noticed the same trend: when I first join, people appreciate me for whatever I add to the website, and I'm just one of the many ...
Lee White's user avatar
  • 595
7 votes
2 answers
85 views

How to choose moderators for a themed forum with "hot-blooded" community?

Which traits of character should one focus on, when hiring a new moderator on active, themed (as opposed to general, like "news") sites with strong community full of "heated" attitudes - frequent ...
SF.'s user avatar
  • 1,813
-1 votes
1 answer
136 views

Moderator Selection Techniques [closed]

What are the most popular Moderator selection techniques? Where and how are they used? I would like some statistics if possible to show the effectiveness of each selection technique (Rejection of ...
Malachi's user avatar
  • 668
8 votes
3 answers
184 views

How do sites train Moderators, if at all?

The very first forum I was a part of, they did something unique when they selected a new moderator. The new moderator was put into a separate group called "Moderators In-Training". When I went through ...
Tanner's user avatar
  • 655
7 votes
2 answers
156 views

Disciplinary action guideline for a game with chat

Given a basic set of rules for a MMO Text-based browser(& Android) game (attacks can be made every so many seconds and players can also buy auto attacks using both in-game currency or donate to ...
Malachi's user avatar
  • 668
8 votes
3 answers
105 views

How do I determine what levels of access to give moderators?

I've run a relatively small forum-based gaming community but it's growing and starting to get too much for one person to handle, so I'm looking to add 2 or 3 moderators to help me out. It's mostly ...
Styphon's user avatar
  • 1,466
29 votes
5 answers
413 views

Should moderators always be denoted as such to the community?

Most communities across the Internet have always denoted moderators in some way. Forums very commonly use different colors for the usernames to indicate they are a moderator, or what level of ...
animuson's user avatar
  • 1,116
13 votes
3 answers
100 views

How to choose moderators for a wiki?

I am the founder and sole moderator of a wiki. On this site, users edit informative pages for the most part, but also sometimes engage in (non-real-time) discussion about those pages. There are also ...
msh210's user avatar
  • 231
22 votes
5 answers
279 views

Is it an abuse of mod powers to reveal aspects of user behaviour should users wish to apply to be moderators?

As a current moderator we get to view many actions that users carry out that are not visible to regular users (primarily speaking we know the type of posts that they flag and sometimes the type of ...
JonW's user avatar
  • 476
13 votes
2 answers
125 views

How to handle repeat offenders — and how to rein in fellow moderators?

Every community has them: the two or three users that every moderator knows. They constantly show up, cause a bit of trouble, and they bring rage to every moderator's head. Often, the mere mention of ...
user98085's user avatar
  • 1,356
10 votes
2 answers
117 views

How to handle overzealous fellow moderators?

A moderator team I was on a while ago had rather clear rules and procedures set up. However, rather than fulfilling the spirit of the rules, and evaluating the available options, some of the ...
user98085's user avatar
  • 1,356
14 votes
1 answer
101 views

Are applicants less likely to apply as moderators if their nomination is open to public scrutiny?

I moderate a community where transparency of moderator actions is highly valued, and we recently opened applications for new moderators. The applications were to be posted publicly, so that members ...
Anthony Neace's user avatar
7 votes
3 answers
123 views

What do I do as a moderator when all the main site staff are absent

What should a moderator of a medium (200+ active, 1000+ membership) sized forum gaming community do; where the senior admin team have all dropped off over time without promoting anyone in their place? ...
Styphon's user avatar
  • 1,466
16 votes
3 answers
193 views

How to avoid being put on a pedestal by users?

I am aware that my high-visibility position in the community means that I am under higher scrutiny, and that I should act with more responsibility than the regular users. But the question is not about ...
rumtscho's user avatar
  • 909
27 votes
2 answers
321 views

How to handle moderation of users known personally?

I have several co-workers or friends who are active on a site that I moderate, they also know that I'm a moderator. I've come across a situation where one of these users has been participating in ...
Taryn's user avatar
  • 879
5 votes
2 answers
86 views

Does gamifying moderator action lead to undesirable behavior?

Some sites 'gamify' moderation, by showing leader boards of posts deleted, users destroyed etc. Some even highlight users who haven't deleted as many posts as the others. Is this a good idea or does ...
Tom Medley's user avatar
  • 1,051
19 votes
3 answers
301 views

A problematic, yet popular user is running for moderator. How can we make sure things don't get out of hand?

A popular, yet divisive user is running in a moderator election. The user, while having a strong record of participation in the site, is problematic in that they frequently disagree with existing ...
Tom Medley's user avatar
  • 1,051
7 votes
2 answers
198 views

How should I resolve a disagreement with another moderator?

I am one of several moderators on my site. Sometimes another moderator handles an issue in a way I disagree with strongly -- deleted something, closed a question I thought should stay open, etc. For ...
Monica Cellio's user avatar
4 votes
1 answer
103 views

How should moderators be chosen? [closed]

At some point, a community will need moderators to help filter out the junk traffic from the good traffic and resolve disputes with other players. There are a few ways moderators can be chosen. How ...
Justine Krejcha's user avatar
17 votes
7 answers
269 views

How can I tell if I should step down as a moderator?

Most sites require moderators to dedicate a portion of time daily to help with the workload. Stack Overflow Moderators are required to dedicate at least 30 minutes a day to help. My offsite ...
Taryn's user avatar
  • 879
17 votes
3 answers
218 views

Should I intervene if my community acts contrary to its own policies?

I am a moderator on Cooking Stack Exchange. Our activity is quite low compared to the tech-oriented sites on the network, but we do have a bunch of users with sufficient reputation to cast close votes,...
rumtscho's user avatar
  • 909
13 votes
3 answers
209 views

How to attract experts of the field to my community?

I'm a moderator on a brand new site, how can I help drive expert users to it? This will help grow the community as well as improving the content on the site.
Taryn's user avatar
  • 879
17 votes
6 answers
147 views

If a user is complaining about an action you made, how involved should you be in its resolution?

Say you've just taken some sort of negative action on a post, like deleting it. Now another user (perhaps not even the post's owner) has become upset with the action you took and has started ...
animuson's user avatar
  • 1,116
25 votes
5 answers
213 views

How can I encourage and promote community moderation?

One of the struggles I have found with having elevated moderator abilities in a small community moderated site is the risk of other members growing used to the fact that moderation is already "taken ...
JohnB's user avatar
  • 788
44 votes
7 answers
931 views

Am I a moderator or a user?

How should I behave as a user when I'm also a moderator, especially in cases of inter-user disagreement over content or policy? I have my own reasons for thinking I'm right, of course, but I don't ...
jcolebrand's user avatar
  • 1,023
13 votes
5 answers
334 views

Moderator bans user in the course of an on-topic argument

Let's say Bob (User) and Jake (Moderator) are in a discussion. Things get heated, and Jake starts calling Bob names, and threatens to ban him. Bob is not doing anything he shouldn't be doing, but when ...
Dozer789's user avatar
  • 397
23 votes
3 answers
281 views

How do you handle community backlash over an incorrect action taken by a moderator?

Sometimes people on the team make mistakes. As an example, I used to moderate a video game server, and on a couple of occasions, users were banned/suspended by individuals from the administrative ...
Buns Glazing's user avatar
19 votes
5 answers
263 views

How to handle users who contact moderators offsite?

As a moderator our actions are always under some sort of scrutiny, as a result, users tend to try to track down our personal contact details to request clarification or to discuss our actions. How ...
Taryn's user avatar
  • 879
13 votes
3 answers
129 views

How do you handle moderation with early stages of a community?

With small and starter communities, many feel like it's painful to suspend or even warn offending users, because the community is small and there aren't many people as is it on it. How do you ...
Madara's Ghost's user avatar