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Users who have started participating in a community recently. Often these users are not aware of all community rules - both explicit and implied.

4
votes
1answer
29 views

How to encourage members to engage with the group?

My friends and I created a Facebook group for programmers and alike. Its aim is to have members asking questions and others answering them. As well as a source for programming related articles and ...
10
votes
2answers
88 views

How do you onboard new community members?

I help lead a virtual community of practice where we share ideas and help each other solve problems in research computing facilitation. The group's main platform is an email list with several ...
7
votes
2answers
71 views

How bad it is to enforce rules “just because”, while refusing to even substantiate them?

A relatively popular site, likely to defer trolls (which are likely to flock to this site because of its thematics), enforces a rule that one must be registered there for a week minimum to be able to ...
3
votes
1answer
32 views

Facebook Community recieving out of character join requests

I'm running a FB community focused on a very American/European centric brand. It's a community of about 10k members (though typical members in a group about this topic range to about 25k, we are ...
2
votes
0answers
28 views

Community funding ideas [closed]

I am new to this so I appreciate your your time and knowledge as i get use to using this forum. I was wondering if anyone has any experience or ideas on how to create a community find in order to ...
5
votes
1answer
29 views

How should new members of an organizations' leadership pledge to uphold its core purpose and values?

In my mission-driven organization, we believe its important for newly accepted members of the leadership to take a pledge to follow and uphold the core purpose and values. What are ways that other ...
7
votes
2answers
141 views

How effective are popularity contests as a way to recruit and build community membership?

Imagine a community one of whose activities is running contests where the winner from a set of finalists is determined by popularity (i.e. most votes). A feature of these popularity contests would be ...
5
votes
1answer
67 views

How to increase social coherence in a community with high renewal rate?

Consider a community where many people remain a relatively short time. For example, a university department with 100 post-docs. Some stay for one year, some for three, some five. The community is ...
9
votes
1answer
89 views

Deleting Forum Registrations of Users Who Never Log In

I am in the process of cleaning up the user database on a forum. A small percentage of registrations basically never perform any actions and never come back after registration. What is the general ...
6
votes
3answers
122 views

Community rules as a barrier to entry

My question: When starting a community should it basically be a free for all and as use reaches or gets near critical mass then implement rules perhaps based on user input? Background: While setting ...
6
votes
1answer
66 views

How do we better enable dialogue between new and core users on a wiki?

I'm an admin on a meaningfully popular wiki that's been around a long time - We've a steady inflow of users and content, as well as a small, but loyal, core admin/userbase. Our wiki subject requires ...
14
votes
2answers
147 views

How to prevent new users from asking off-topic questions

On an SE site I moderate, there has been a lot of off-topic questions lately. Nearly 40% of the last 50 questions have had to be closed or migrated. This is a huge problem as almost everything else ...
11
votes
2answers
117 views

How can a marketer participate in technical community without being rejected as a spammer?

Our moderator team received a private message this week from a marketing agent that represented a company in our industry. They are interested in posting news about the company in our community. We'...
4
votes
2answers
110 views

Reducing sign-up as a barrier to entry

I've been running a community forum for a while now. I'm having trouble attracting members who actually contribute. How can I get people to take that plunge and sign up? I'm using phpBB and I'm ...
16
votes
1answer
183 views

How to handle “drive-by” users on a Stack Exchange site?

On the Stack Exchange community that I moderate, we have a lot questions from new users who ask a question, get a response, and then leave right away. It seems to be hurting the quality of our ...
6
votes
1answer
441 views

Effective methods to screen new membership requests for high-risk Facebook groups

First of all: all the answers may apply to the management of many different types of digital communities, especially those with limited user verification options or sensitive subject matter, but this ...
6
votes
1answer
55 views

How do you handle sudden growth and expansion in a mature community?

I am a moderator in a community that has recently had a sharp increase in growth and activity levels. Our staff team is pretty small, and before the growth, I found it easy to balance my busy ...
9
votes
3answers
321 views

How do I participate as a new user in a community?

I've joined a community and read the rules. More than once even. I've lurked in the community for a while. Occasionally, I've poked my head out of a dark cave and even said a few things. I doubt they'...
27
votes
6answers
2k views

How to deal with a stubborn person who thinks they are perfect?

As the title already mentions I have a problem with a so-called "perfect" person. I'm part of a studying community in which every age is allowed. So we are a really mixed community, we have older and ...
8
votes
2answers
83 views

New owner has changed direction, how do old moderators adapt?

A while ago, the owner of our community stepped aside. A couple of the most senior community members offered to take up the reins. I believe this means everything from domain name to servers to forum ...
9
votes
2answers
312 views

Handling new users who don't read the rules

I moderate a community on a site that allows users to queue YouTube videos and songs while chatting. Our room has set rules on what videos users are able to play and videos breaking our rules are ...
4
votes
1answer
60 views

Is requiring participation for those who want a new topic a good idea?

Is it a good idea to require members of the community who want to see a new topic area to participate a certain amount in that area? Is there any hard data indicating the quality (as measured by ...
15
votes
4answers
1k views

How to prevent “drive by” voting in my forum's contest?

I'm a moderator at a small phpBB forum and we recently held a writing contest. The winners to be decided by a standard phpBB poll. Our goal was to determine the best story, based on the judgement of ...
8
votes
1answer
84 views

How much effort should be put forth in directing new users who post without familiarity?

When the first post of a new user is in good faith but inappropriate as posted, it needs to be deleted, addressed, or moved. How much effort should I as moderator/admin put into educating the new ...
4
votes
0answers
44 views

Is being punative to new users a bad thing? How can it be avoided? [duplicate]

I've noticed that on Stack Exchange especially, new users will often will often have their posts closed and downvoted, at I think, a higher level/severity than users with more reputation. Often this ...
20
votes
6answers
280 views

What are techniques that encourage new members to familiarize themselves with community guidelines?

Almost every community has rules and guidelines. Often these are buried in terms of use pages that users click through to register, or are shoved in a link in the footer of the page. These guidelines ...
10
votes
3answers
111 views

How do you form avatar and signature guidelines

I'm an active moderator/administrator of a 1.000+ member retro/nextgen gaming forum. The community is very active with a lot of active, creative members. Recently we activated the main website that ...
9
votes
3answers
119 views

How to make elitist users be nicer to beginners without “protecting” bad users? [duplicate]

After a "digital community" starts getting old, it gathers a group of old timers who were there from the beginning, and now feel they "own" the site. These old timers often get angry/frustrated with ...
11
votes
3answers
114 views

Encouraging new user participation while critiquing their first posts

I have seen this scenario play out a few times where a new user kind of understands the idea and wants to participate, but doesn't understand the site rules or hasn't read them yet. Because of this ...
21
votes
3answers
381 views

How can moderators prevent an 'in-crowd' forming?

As sites age and grow, it is inevitable that groups of older, more experienced users will tend to hang together and support each other. This is great, but it can go too far, to the extent that the ...