Questions tagged [tools]

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8
votes
3answers
83 views

How did you successfully introduce Slack and on-board your community?

I'd like to know about your experiences on-boarding a community specifically related to Slack. How did you introduce your community to what Slack is, why you're choosing the platform, and how the ...
5
votes
1answer
43 views

Small web page with news and files

I'm a part of a band, and it happens, that I'm most tech advanced guy of all. We have troubles organizing our notes and we somehow solved them, using Google drive. Now we have some concerts and we ...
7
votes
2answers
231 views

Is there a better platform for online communities than Facebook Groups?

I'm currently in the planning/strategic stages to flourish a new online and offline community for Brazilian makers (DIY culture). I'm thinking about the platform to make the online interface. What ...
15
votes
2answers
237 views

What metrics are helpful to describe the health of a community?

So I am managing a lot of sub communities and it became very hard to keep track of every single one. Moderator features are still in development and it happened already that I didn't notice bad ...
11
votes
3answers
183 views

Authoritative reference works on best practices in online community building

In responding to this question about inducing someone who would moderate an online forum to learn how to be a good moderator, I suggested, based on advice on The Workplace Stack Exchange, introducing ...
8
votes
1answer
88 views

What are some useful analytics based on comments/discussions?

Most of the sites use data analytics tools like Google analytics. Those analytic tools (the ones I know of) don't provide the analytics for the comments/discussions (I understand it needs to be built ...
8
votes
1answer
97 views

How can moderators use web analytics data to help improve their community?

Moderators typically have access to analytics data for their site. Often times, for one reason or another, a moderator and his team might not have a complete picture of the types of users that use ...
9
votes
5answers
130 views

How do I identify spammers?

I'm a moderator on a small site. I can't afford to build my own filtering system for automated spam. But surely this is a solved problem; some sites do have built-in tools for identifying spammers ...
4
votes
2answers
80 views

Does gamifying moderator action lead to undesirable behavior?

Some sites 'gamify' moderation, by showing leader boards of posts deleted, users destroyed etc. Some even highlight users who haven't deleted as many posts as the others. Is this a good idea or does ...