20 votes
Accepted

Should I do anything to protect, or even privilege, minority opinions on my site?

Well, you're describing a situation where the majority casts the majority of votes, and tends to vote in favor of topics and opinions that appeal to majority viewpoints. That's ok though, because the ...
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17 votes

How to handle "drive-by" users on a Stack Exchange site?

Here are some strategies that I have found helpful at Mi Yodeya, whose community started as a SE 1.0 community that I founded: Lead by example Start by demonstrating the best example you can of active ...
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16 votes
Accepted

Attracting experts to a young site with little expert content

First think about what you can offer: Why should experts of any topic come to you? Why should they answer questions or discuss on your site? What is the advantage of being active on your site? The ...
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  • 3,785
16 votes

Rewarding high quality contributions?

Not having some of the more "modern" features isn't a bad thing. You can highlight this quality content using a more personal touch than random upvotes can provide and you have several options to do ...
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  • 6,892
15 votes
Accepted

On Stack Exchange, how do I motivate users to prioritize the needs of the community over personal gain?

I realize it's their time to waste, but sometimes this situation creates drama when a question is deleted and people who answered it lose reputation points. That's their fault. Make it clear on your ...
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13 votes
Accepted

Pros and cons of creating a second non-moderator account to gently steer users?

This specific action, while well intentioned, is a bad idea. Moderators have authority. Authority without trust breeds resentment, and pretending you're someone else in this way will feel dishonest to ...
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  • 409
12 votes
Accepted

Automated word filter - Block or Edit the content?

I'd say whatever you do, don't do the second item. It'd be better to have it reviewed by a moderator... There are valid times that swearwords or words that look like swearwords are used: In Austria, ...
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11 votes
Accepted

Should we edit out offensive content from deleted posts if some can see those posts?

In my experience there are two very general classes of "offensive" content. I think the Stack Exchange system handles them fairly well without doing extra tinkering. One sort is made up of vitriolic ...
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  • 633
11 votes
Accepted

How can a marketer participate in technical community without being rejected as a spammer?

In my experience as an ordinary participant (not as a moderator or company representative) in technical communities, you've identified the main concerns. Technical communities tend to like it when ...
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10 votes
Accepted

Is it ok to feed the trolls a little bit?

It appears that you have encountered a helpful troll. Channel this and use it to your advantage. These types of trolls are rare. This site brings in traffic to both the forums and the game servers. ...
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  • 6,892
9 votes

Advantages to storing content locally vs outsourcing it to a 3rd party

The big advantage of outsourcing content storage is that you don't have to do it yourself. Depending on your site and what content people need to upload you could be saving yourself a lot of disk/...
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  • 6,565
9 votes

Should I do anything to protect, or even privilege, minority opinions on my site?

If voting seems to be the point of contention, perhaps you can steer the discussion away from voting and into other areas of the site. You also mentioned that both sides have been contributing ...
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9 votes

How do we maintain answer quality when everybody thinks they're experts?

I guess you are well-aware that we on such a SE site. Community Building is a subjective topic as DIY or Physical Fitness are. You must make clear that not every answer is suitable for every question....
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  • 3,785
9 votes
Accepted

How many complaints is enough to consider a post/comment as improper on an online press site

I would suggest that in a site where a large number of users will be seeing the content, you don't want a set number, but rather a set percentage. If you use a fixed number and set the number high, ...
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  • 5,963
8 votes

Should we edit out offensive content from deleted posts if some can see those posts?

Since they are deleted, is safe to presume they can't be read by anyone but those that would like to see them and actively seek them. So, seems very unproductive trying to edit a deleted post just to ...
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  • 646
8 votes

Is it ok to feed the trolls a little bit?

I'd challenge you never want to feed trolls, but it doesn't sound like these guys are really trolls. Disagreements always happen in communities, it is a natural and healthy part of them. It becomes ...
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  • 5,963
7 votes

On Stack Exchange, how do I motivate users to prioritize the needs of the community over personal gain?

The best bet is to remove the personal benefit to the bad behavior. If you reward people for a bad behavior, they will continue to do it even if it is bad. In order to prevent it, remove the ...
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  • 5,963
7 votes
Accepted

How can I better curate against blogspam?

There is an excellent AutoModerator bot created by Deimos. This bot can handle many aspects of moderation without interaction, after the initial set up. To combat spam, it may be useful to set up ...
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  • 6,892
7 votes

Automated word filter - Block or Edit the content?

I would argue against any kind of automated censorship. If a user uses language that is deemed unacceptable, let the user know so he can change his post. I find it often helps a lot more to change a ...
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  • 171
7 votes

Cross posting to Twitter, Facebook, etc. for more exposure and growth

What is the goal of a company's Twitter feed or a Facebook page? That depends on the company. Someone with formal training or experience in this area could probably give a better conceptual answer; ...
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  • 1,523
6 votes
Accepted

When changing platforms, how can existing content be handled in a non-disruptive manner?

Option 1 is "nice; expensive". It's rarely easy and often would require a lot of manual work to fill in gaps where the two databases don't overlap. If you can take it without too much effort, take it. ...
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  • 1,813
6 votes

On Stack Exchange, how do I motivate users to prioritize the needs of the community over personal gain?

Given your observations on answerers behavior, consider re-checking assumption about questions being "clearly", "pretty obviously", "doomed". Or more precisely, assumption that this understanding is ...
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  • 351
6 votes
Accepted

How can automation be used to grow and manage an online community?

Bots are all over the internet. The good ones attempt to provide some bit of information to the user. The bad ones spew spam (or worse). On reddit, there are several "good" bots that attempt to ...
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  • 6,892
6 votes
Accepted

What tools can help a community to fight reposts?

Posts, original content, content and reposts are all synonyms for the word information. The users simply spread the information either to entertain other people or to be praised for their "original" ...
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  • 3,785
5 votes

Should we edit out offensive content from deleted posts if some can see those posts?

From my experience on Stack Exchange users haven't complained about being able to see offensive content in deleted posts. They've either just edited it out themselves or been not bothered enough about ...
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  • 6,565
5 votes

Is it ok to feed the trolls a little bit?

It's probably the best policy to keep on doing what you are currently doing. That is improving the site and it's moderation without acknowledging the source of these improvements is the trolls. Why - ...
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  • 6,565
5 votes
Accepted

Do long-term "icebreaker" threads foster quality discussion?

I've had varied experiences with long term threads. In one of my communities, it is an online gaming community. We have a very visible fluctuation of users throughout the year. Our player base swells ...
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  • 6,892
5 votes

How are you finding/managing/handling outdated content?

Can you add an algorithm that ignores or perhaps down-plays "older" posts - where you can tell it how old is "old"? If so then this might be the solution. The idea would be that the older posts would ...
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  • 6,565
5 votes
Accepted

How are you finding/managing/handling outdated content?

If your platform offers tagging, use it. Tag by version and by feature (if the post is about a particular feature) and by platform if you support more than one. (Even if you intend them to be the ...
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