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50 votes

How to say "We miss you, please come back!" properly?

Give them a reason. Just "I miss you" is boring and is ignored. Do you know why the people left your forum? Or are there any improvements since then? Maybe you changed your design or you ...
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  • 978
30 votes

How to say "We miss you, please come back!" properly?

I've found that the most successful way that's least perceived as spammy and annoying (meaning I won't stab you thru the internet for it, probably) is to send an update to everybody about a new ...
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  • 402
14 votes

How to say "We miss you, please come back!" properly?

I think it is perfectly fine to do, as long as: You have not said you wouldn't do this – at sign up stage, in your terms, etc. You allow a way within the email that is simple and clear to unsubscribe ...
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  • 331
9 votes
Accepted

What to do in relation to temporary emails

On Stack Exchange we have found that in general (though not exclusively) users with throwaway e-mail addresses are not the sort of users you want on a serious, professional site. While there may be ...
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  • 6,595
9 votes
Accepted

How does a mailing list compare with a web forum in terms of user engagement and retention?

Disclaimer: The following answer is the result of a few days' investigation by a non-expert in the field, drawing entirely on publicly available sources. It should not be taken as a comprehensive ...
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  • 1,523
8 votes

How to say "We miss you, please come back!" properly?

It works best if you take the time to personalize the message with something that interests them. E.g. 'hey, this question "insert question about [topic]"' needs an answer and I thought you might be ...
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  • 379
8 votes

How to say "We miss you, please come back!" properly?

Can it possibly hurt? Not really. It may be perceived as spammy by some, but it will be perceived as a reminder of fun times gone by for others. If you can incorporate a new feature announcement of ...
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  • 5,993
7 votes

How to say "We miss you, please come back!" properly?

Another option is to draw them back into conversations that you believe they would be interested in. This is harder, but if you can evaluate the kind of conversations they participated in previously,...
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5 votes

How can we plug a leak of confidential information?

If, as you've said, you've discussed this and everyone is apparently in agreement that the leaks should stop, but someone is still leaking information then you are beyond the stage when you can reach ...
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  • 6,595
5 votes
Accepted

Does a big mailing list produce posts of lower quality than a few small ones?

The way you create smaller categories on an email list is to create other email lists, since the technology for email lists is pretty basic (send message, distribute to all subscribers). You might ...
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5 votes

How to say "We miss you, please come back!" properly?

There's something I'm surprised other answers don't address directly. Use your content - content is king You're essentially re-marketing your site to what in relationship marketing might be called '...
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4 votes

How to say "We miss you, please come back!" properly?

Having this problem means that your community has room to grow, and in all honesty, all communities can benefit from this. Sending people "We miss you!" messages will get ignored unless ...
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  • 728
4 votes

How does a mailing list compare with a web forum in terms of user engagement and retention?

I don't have data to cite, but I believe I can offer some useful reasoning. My observation on this is that web forums require a higher level of user engagement overall, due to the additional level of ...
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  • 171
4 votes
Accepted

Why use mailing lists instead of forums?

Mailing lists and forums make different things easier or harder, so there's no global "right" choice. Which to use depends on what you're trying to use it for. Advantages of mailing lists: Push, ...
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1 vote

Ways to notify interested autistic contacts of next meetings

Have you thought of using an events website? Something like meetup.com or eventbrite etc? They are usually free for community groups. There are different privacy settings. Meetup.com is probably ...
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  • 181
1 vote

How can we plug a leak of confidential information?

I can't agree with @ChrisF on this topic. His idea is way to find out who is to blame and who is at fault. But it should be used as last action, not as first. It's legitimate to feed everyone a unique ...
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  • 3,795

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