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8 votes
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How can an online community measure its growth and development?

The online and digital components of a community provide many opportunities to measure what's happening between the members of the community. There are so many ways to measure this activity, its ...
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7 votes
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How can I measure the quality of the decisions moderators make at scale?

How can I measure the quality of the decisions moderators make at scale? This a common business aphorism: What gets measured gets managed The lesson is that, while you need to measure so you can ...
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5 votes

How can I measure the quality of the decisions moderators make at scale?

At the kind of scale you've described, you're always going to have some variation. And if it's a worldwide site with participants from many cultures, that complicates things -- I've seen flags I didn'...
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4 votes

How can I measure the quality of the decisions moderators make at scale?

You say that moderator decisions are made independently but they act together. Does that mean that a certain number must agree before an action is taken? If that's the case then you can record the ...
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4 votes

How can I measure growth trend of third party communities?

The biggest problem in doing this is that there is nearly no way to automate things, meaning that you will need to do a lot of things manually and spend time monitoring the competitors. Some companies ...
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