32 votes
Accepted

Detecting and preventing hostility to women?

I'm aware of some research by Susan Herring. "Gender and Participation in Computer-Mediated Linguistic Discourse" concluded while both men and women respond negatively to adversarial discourse such ...
user avatar
  • 771
13 votes
Accepted

How can I introduce changes to cover costs without enraging the community?

The other two answers provide different methods of how to monetize your site, but reading through your question it feels more like you've already decided you are going to monetize and you want to know ...
user avatar
  • 1,116
12 votes
Accepted

How should a tech company communicate on Twitter?

Fortunately, you have an advantage here. By stating that you just want to appeal technical users, you don't have to break down everything on a non-technical level. This will make the communication way ...
user avatar
  • 3,795
10 votes

Can't watch 24x7; how do we keep comments under control?

I see three problems: You need to get avid users to keep their comments under control. You need to get occasional users to keep their comments under control. You need to get avid users to help with ...
user avatar
7 votes

Detecting and preventing hostility to women?

I'm going to focus on the second bullet point here, giving a general answer to you about how to prevent discrimination- of any kind. As an admin/moderator: You can add a "be nice" policy (this is ...
user avatar
6 votes
Accepted

What are best practices for creating engaging experience in a forum-based community?

Thinking in terms of how to help a new viewer of your virtual community become interested enough to continue reading, return, and become motivated to react or even contribute content is the way to ...
user avatar
  • 1,800
5 votes

How should I deal with help vampires in a forum?

First of all, you make the rules. You get to pick what is cool and what isn't in your community. So yes, it is entirely acceptable for you to make a policy of not allowing tutorial requests directly. ...
user avatar
5 votes

How do I encourage the development of subcommunities?

I already see two subcommunities in your community. One is called "Movies", the other is called "Support". You should define first what subcommunities are meant to be. This can vary due to your ...
user avatar
  • 3,795
4 votes

Why is moderation important?

Moderation of any site that lets users contribute content, regardless of whether it's on the Stack Exchange network or not, is important as it directly leads to a higher quality site. A higher quality ...
user avatar
  • 472
4 votes
Accepted

Why is moderation important?

Here, click on this totally not malicious link unsuspecting users. Now, since there’s nobody looking at this answer since it isn’t that popular a question, it’ll stay here forever. Isn’t that just ...
user avatar
4 votes

How did you successfully introduce Slack and on-board your community?

How did you successfully introduce Slack and onboard your community? Successfully? Oh, gee. That's hard. Here are a few things I've learned along the way/things I would do if I could try it again: ...
user avatar
3 votes

How should a tech company communicate on Twitter?

Most companies I've seen do well on Twitter use it up to three ways: make announcements and provide information (we're holding a public event; here's a blog/video/podcast about a recent thing we did) ...
user avatar
3 votes

Can't watch 24x7; how do we keep comments under control?

Perhaps point out to your "Trusted Users" that the moderator tools are available in the review section of the site. Let them know it would be appreciated if they keep an eye on the "Most commented" Qs ...
user avatar
2 votes

How to make elitist users be nicer to beginners without "protecting" bad users?

I'd say it would be in the best interest of the community to try to deal with the new users first (teach them the rules, best practices, how to present themselves, etc.) and deal with the "old timers" ...
user avatar
  • 241
2 votes

How to make elitist users be nicer to beginners without "protecting" bad users?

Enforce "good behavior" rules mercilessly, and without favoritism. I can't count the times a small group of old-timers got short-time (3 days, week - even some moderators got some 'time off' that way.....
user avatar
  • 1,813
2 votes

How did you successfully introduce Slack and on-board your community?

@ anonymous-penguin -s advice is very good.. OP, you should follow these. We did follow a lot of these (not all), but looking back Slack/Discord wasn’t a good fit. I have been in 2 groups, where the ...
user avatar
  • 303
2 votes

Are there reliable community benefits to "cake days"?

Yes, I would say so! Here's the circumstances: Smallish online community (phb board. Forum for discussing the works of one Fantasy/Sci Fi author.) Has a separate thread for these "Watchiversaries," ...
user avatar
1 vote

How did you successfully introduce Slack and on-board your community?

I had a similar situation getting my organization to use Teams (a Microsoft knockoff), and other tools. And the key, I’ve found are Hero Users. Hero users are the people in a community that can ...
user avatar
  • 11
1 vote

How can I introduce changes to cover costs without enraging the community?

There's several ways you can help cover the costs of running the community. Some are dependent on the type of the community, I've tried to keep them as general as possible and they may need tweaking ...
user avatar
  • 1,436
1 vote

How to make elitist users be nicer to beginners without "protecting" bad users?

Separating the new users from everyone else is only going to have negative repercussions for both parties. They are all going to be part of your community in different ways, but that doesn't give the ...
user avatar
  • 11
1 vote

How should I deal with help vampires in a forum?

Let us review the following points to find appropriate solutions in facing such situations: When you see that many new members of your community behave in unacceptable ways, it may be due to the fact ...
user avatar
  • 341

Only top scored, non community-wiki answers of a minimum length are eligible