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12 votes
Accepted

How can a leader set expectations for response times to flags?

On managing user expectations, I've seen a related problem on a site I moderate; with three moderators (who are active but all have "day jobs" too), flags can hang around for a few hours. We've had ...
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11 votes
Accepted

How can a marketer participate in technical community without being rejected as a spammer?

In my experience as an ordinary participant (not as a moderator or company representative) in technical communities, you've identified the main concerns. Technical communities tend to like it when ...
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11 votes

How do I advertise without spamming?

Etiquette varies between communities, but generally speaking, you need to be a member of the community first and a vendor second. Your priority is to get known as a helpful member of the community. ...
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9 votes

How do I advertise without spamming?

Definitely approach the admins / owners of the community. Ask for their permissions to advertise your software. It will help if you're a member of the community. But you have other options available ...
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  • 1,436
9 votes
Accepted

How do I encourage a site to allow community spam control?

You need to show two things: That having the spam visible on the site is hurting their revenue. That users can be trusted to flag responsibly. Both of these are going to be difficult to achieve ...
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  • 6,595
9 votes
Accepted

How many complaints is enough to consider a post/comment as improper on an online press site

I would suggest that in a site where a large number of users will be seeing the content, you don't want a set number, but rather a set percentage. If you use a fixed number and set the number high, ...
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  • 5,993
8 votes

What is the purpose of anonymous greetings in a forum?

That "tracing bullet" theory is not unlikely at all. Automatic spambots often try to figure out how posting on the website works technically. They do that by entering a message into every form field ...
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  • 955
7 votes
Accepted

How do I identify spammers?

There are many technical tools that can be integrated with existing software. There are non intrusive methods (methods that don't require extra user interaction): Akismet has methods to integrate ...
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  • 6,902
7 votes
Accepted

How can I better curate against blogspam?

There is an excellent AutoModerator bot created by Deimos. This bot can handle many aspects of moderation without interaction, after the initial set up. To combat spam, it may be useful to set up ...
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  • 6,902
5 votes

How can I teach my community to recognize spam?

The goal of spam is to get your users to leave your site and spend money somewhere else. In my experience, spam bots have many of the following characteristics: Relatively new user; The user account ...
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  • 6,902
4 votes

WordPress anti-spam measures

I'm not sure if this question really matches the site, nevertheless I'll answer you. I can recommend you: Stop Spammers WP-reCaptcha The first one focuses on stopping the spam at your entire site: ...
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  • 3,795
4 votes

How many complaints is enough to consider a post/comment as improper on an online press site

Adding to AJ Henderson's answer: The percent of users that will see offensive content and notice a flag button may be lower than you would think, depending on your target audience. You may want to do ...
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3 votes

How can a marketer participate in technical community without being rejected as a spammer?

These are based on the ways intended to spot hidden spams, where marketing itself isn't considered spam. But maybe things can't be that bad at the beginning if they didn't intend to spam. I think ...
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  • 259
3 votes

How can I teach my community to recognize spam?

The various pointers for spam I've seen are: Links in signatures to a product or service Re-using text that others have said, all jumbled together Posting in the wrong forum/section for what the text ...
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  • 557
2 votes

How do I identify spammers?

One of methods for identifying automated spammers: create several 'textareas' for content entry, mixing up their names and holding the right one in some key. Hide the remaining ones through CSS. If ...
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  • 1,813
1 vote

How do I handle an answer that appears to be written by a bot?

I agree this does not sound like a bot to me. I agree with Jan's conclusions. SE is a bit different from other online communities, and it's not one I've moderated. On email or Facebook and some ...
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1 vote

WordPress anti-spam measures

I switched from native WordPress comments to Disqus years ago - it helped a lot with spam. However, Disqus is not without its own special brand of craziness, either. The Akismet plugin (ships with ...
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  • 441
1 vote

How do I identify spammers?

There are multiple companies and sites offering various capabilities. For forums, I would employ something like Akismet to block spam posts, but you can also often find out whether an IP is regarded ...
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  • 557

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