The first course of action should be to limit the potential damage to your community. Reach out to the user using another method of communication. In that communication, mention the concerns you have and explain that you've suspended the account for the time being just to verify that the account is not compromised.
One thing to be cognizant of though: If the user's account has been compromised in your community there is a high likelihood that other aspects may be compromised too. This includes however you sent the concerned communication from above.
This is a time to reach out to community members that may know the owner of the affected account and see if they can reach the owner. This is especially helpful if another member knows the person off line.
At this point you've suspended the user and made your best attempt to contact them. Now what? Now you see what damage they have done to your community before the suspension. If it was spam postings, those need to be cleaned up. If it was off topic ramblings, those need to be cleaned as well.
Did the user have access to other features? Were they a moderator? If so, you need to check logs to ensure that no funny business occurred there either. Reverse it if needed.
You may have to accept that the user has been compromised. In that case, you've lost a contributor. Hopefully, however, they return under another account. Unfortunately, compromises occur.
Alternatively, the user may not have been compromised, but instead had a change in their life. Stress in the world could spill over to their online activities. In this case, you reaching out to them may be a good way for them to come back to the group as a valid contributor.