As of May 31, 2023, we have updated our Code of Conduct.

Questions tagged [mistakes]

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9 votes
2 answers

Our board has swindled us. Nobody has trust in other team members anymore

I'm in a precarious situation. The board of our community, which has been elected a year ago for a 2-year period, has swindled us. This involves the complete board: the chairman, the finance chairman, ...
Zerotime's user avatar
  • 3,785
14 votes
4 answers

As a volunteer moderator I made a mistake that caused a significant loss to a user. Should I disqualify myself from applying for paid staff?

I am currently applying for staff in a Minecraft server. I have been doing well and some current staff members are vouching for me. But today, while I was helping a confused player about the ownership ...
54D's user avatar
  • 499
18 votes
3 answers

What is the best way to recover from a massive dip in community involvement?

We made a policy change last month. It seems many users didn't like such a change and have started migrating away. It started with a few highly respected members giving "Good Bye" speeches. Then ...
HelpMeObiWan's user avatar
10 votes
1 answer

Made changes based on feedback from users, later found that a larger silent majority didn't like these changes

In my last question, I got advice about how to keep up with my community. Since then, I've tried to stay engaged and brought on another community leader to help me. Growth continued. Over the month of ...
Frank's user avatar
  • 333
8 votes
4 answers

I am being blamed for an incorrect moderator action I didn't take. What should be done?

An incorrect moderator action was taken by someone else, and I am incorrectly being blamed by other users for taking these actions. How would I go about resolving this with the community peacefully? ...
Justine Krejcha's user avatar
24 votes
3 answers

How do you handle community backlash over an incorrect action taken by a moderator?

Sometimes people on the team make mistakes. As an example, I used to moderate a video game server, and on a couple of occasions, users were banned/suspended by individuals from the administrative ...
Buns Glazing's user avatar
7 votes
1 answer

How should we deal with moderators who are making bad calls? [closed]

If you have a moderator who keeps making bad calls, such as by banning people who shouldn't be banned, what is the best way to deal with them? Should you remove them from their positions, talk to ...
Dozer789's user avatar
  • 387