All Questions
Tagged with moderators problem-users
19 questions
5
votes
0
answers
26
views
What should be done for the safety of the community when a member is suspected of their behavior?
WARNING: This question will mention cases such as self-harm.
I am building the setup of the community I have been planning to put together for a year now: It's called "Hear Me Rant". The ...
- 221
14
votes
3
answers
156
views
How reasonable is it to hold chatbot authors accountable for their bots' behavior?
In a non-Stack Exchange online community, there is a chatbot that runs with the permission of the administrators. The primary purpose of the bot is to analyze the posts of others and suggest helpful ...
- 461
6
votes
2
answers
159
views
Several communities on one platform. How can moderators adjust the behaviour of a new user from a different community who has just joined my site?
We have a network of 100+ Q&A sites. A user active elsewhere on the network joins a new community and starts posting non-friendly answers and comments. A moderator contacts the user. The user ...
8
votes
1
answer
139
views
How to handle a user who violates some rules in a way allows the user to save face while stopping bad behaviour?
Imagine that we have a Q&A website. A very active user of the site violates some rules (for example, creates a puppet account). Moderators agree that there is a problem, but they don’t want to ...
10
votes
2
answers
78
views
What should we do with a user who is using powers, solely given for technical tasks, to overreach and enforce rules?
We run a MediaWiki, where we have a good, contributing user who agreed to be given temporary powers as an administrator, explicitly with the instructions to only manage the protection and erasure of a ...
- 103
12
votes
6
answers
318
views
Aside from moderation, what can I do to keep my online community as polite as possible?
I'm starting a new online community from scratch and I want to keep it professional and polite. What 'tips & trick' would you suggest to minimise the risk of it turning into a 'troll-cave'.
...
- 223
6
votes
2
answers
89
views
How can I prevent the abuse of the reporting feature?
In my community we have an option to report a post breaking our rules and moderators to review them. Now we are having two major problems with this lately:
Users start to report an awful lot of posts ...
- 866
14
votes
3
answers
167
views
User with multiple accounts isn't technically breaking rules but is annoying the community; how should I respond as a moderator?
On Stack Exchange, there is no rule against a user having more than one account so long as the extra accounts aren't used to cheat (sockpuppet voting and the like). In fact, on some sites it might be ...
- 10.7k
13
votes
1
answer
143
views
When is it acceptable to single out a user?
In a physical community, I've often wondered when it's crossing the line when calling out a specific user upon their behavior after general "warnings." I've personally never done it, but I was ...
- 2,719
10
votes
2
answers
229
views
How to save our community from being turned into an anarchist crackpot forum by an evil administrator?
This is some kind of a follow up of this same old issue where the problem was, that a malicious troll managed to split the moderator/administrator team of our small community.
The situation has now ...
- 1,470
9
votes
3
answers
174
views
Finding a new Mod after a rogue Mod damaged the system
So recently a moderator in my community went rogue and did considerable damage to my website. He deleted many users, removed posts, and then quit the forum angrily.
I recognize the bad decision to ...
- 355
13
votes
4
answers
1k
views
How can the community be rescued, after a very harmful problem-user has managed to split the moderator/administrator team?
We are a young small community, who is still working on building up a stable user base. Already a few months ago, it happend that a user appeared who is interested in the topic of the site, but he is ...
- 1,470
13
votes
2
answers
125
views
How to handle repeat offenders — and how to rein in fellow moderators?
Every community has them: the two or three users that every moderator knows. They constantly show up, cause a bit of trouble, and they bring rage to every moderator's head.
Often, the mere mention of ...
- 1,356
20
votes
4
answers
319
views
A problematic, yet popular user is running for moderator. How can we make sure things don't get out of hand?
A popular, yet divisive user is running in a moderator election. The user, while having a strong record of participation in the site, is problematic in that they frequently disagree with existing ...
- 1,081
15
votes
3
answers
341
views
How cooperative should a small site moderator be towards a drama queen?
Moderators have thankless tasks including intervening in existing conflicts, or also enforcing rules users were not aware of. Of course, users are unpleasantly surprised at such intrusions, and not ...
- 929
13
votes
4
answers
234
views
How do you deal with users that don't break the rules, but are always walking the line?
We had several users that tried very hard to walk just above the line of breaking the rules and not actually break them.
How should they be handled?
- 709
13
votes
3
answers
132
views
How do you handle moderation with early stages of a community?
With small and starter communities, many feel like it's painful to suspend or even warn offending users, because the community is small and there aren't many people as is it on it.
How do you ...
- 1,034
20
votes
2
answers
210
views
How should issues with which the moderators have no expertise be dealt with?
If a small group of moderators is moderating a large group of experts, it is inevitable that issues occur relating to small areas of expertise which do not fall within those covered by the moderator ...
- 1,081
20
votes
3
answers
331
views
How should I deal with an active and important community member who is overly concerned with their self-importance?
How should I deal with an active and important community member who is overly concerned with their self-importance?
Some may go so far as to label this behavior a "god complex". This member believes ...
- 1,023