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21 votes
5 answers
231 views

When should you stop trying to reach a consensus with a user over a decision you have made?

As a moderator, you are inevitably faced with users who legitimately have problems with decisions you make. Often, you may be able to discuss the decision with them and reach a consensus, but ...
AJ Henderson's user avatar
  • 5,943
17 votes
3 answers
225 views

Should I intervene if my community acts contrary to its own policies?

I am a moderator on Cooking Stack Exchange. Our activity is quite low compared to the tech-oriented sites on the network, but we do have a bunch of users with sufficient reputation to cast close votes,...
rumtscho's user avatar
  • 929
14 votes
2 answers
130 views

How to handle lack of policy consistency between moderators?

Until recently I was related to a team of about 30 moderators on a kind of chat server. The official rules pretty much only include "Be nice" and "Do not post advertisment links twice per day". There ...
mafu's user avatar
  • 243
10 votes
2 answers
78 views

What should we do with a user who is using powers, solely given for technical tasks, to overreach and enforce rules?

We run a MediaWiki, where we have a good, contributing user who agreed to be given temporary powers as an administrator, explicitly with the instructions to only manage the protection and erasure of a ...
bertsly's user avatar
  • 103
6 votes
2 answers
159 views

Several communities on one platform. How can moderators adjust the behaviour of a new user from a different community who has just joined my site?

We have a network of 100+ Q&A sites. A user active elsewhere on the network joins a new community and starts posting non-friendly answers and comments. A moderator contacts the user. The user ...
Nicolas Chabanovsky's user avatar
6 votes
2 answers
89 views

How can I prevent the abuse of the reporting feature?

In my community we have an option to report a post breaking our rules and moderators to review them. Now we are having two major problems with this lately: Users start to report an awful lot of posts ...
loiro's user avatar
  • 866
6 votes
2 answers
69 views

What are some uncommon, but useful, rules for public forums?

So there are many rules that come to mind when establishing codes of conduct or user policies for forums - no spamming, hacking, etc. I'm wondering if anyone has any experience with perhaps less ...
dreamforge's user avatar
6 votes
1 answer
65 views

Advantages and disadvantages of using rank advancement for selecting moderators

I am part of an online non-Stack Exchange community. For the past two years, it has been ruled as a "benevolent dictatorship" by the founder with nearly all issues handled personally by her, ...
Robert Columbia's user avatar
5 votes
1 answer
77 views

Would reporting a violating comment beneficial if it has a rule reminder?

In the subreddit Change My View, a person give a response why my view wouldn't work. I give a response to them, and this is how it goes: - Yeah, this only supports everything I said before - can ...
Ooker's user avatar
  • 581
5 votes
0 answers
26 views

What should be done for the safety of the community when a member is suspected of their behavior?

WARNING: This question will mention cases such as self-harm. I am building the setup of the community I have been planning to put together for a year now: It's called "Hear Me Rant". The ...
leguchi's user avatar
  • 221