50 votes

How to say "We miss you, please come back!" properly?

Give them a reason. Just "I miss you" is boring and is ignored. Do you know why the people left your forum? Or are there any improvements since then? Maybe you changed your design or you ...
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  • 978
29 votes

How to say "We miss you, please come back!" properly?

I've found that the most successful way that's least perceived as spammy and annoying (meaning I won't stab you thru the internet for it, probably) is to send an update to everybody about a new ...
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  • 392
16 votes

Rewarding high quality contributions?

Not having some of the more "modern" features isn't a bad thing. You can highlight this quality content using a more personal touch than random upvotes can provide and you have several options to do ...
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  • 6,892
14 votes

How to say "We miss you, please come back!" properly?

I think it is perfectly fine to do, as long as: You have not said you wouldn't do this – at sign up stage, in your terms, etc. You allow a way within the email that is simple and clear to unsubscribe ...
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  • 331
13 votes

Do downvotes affect the health of a small community?

Downvotes control people. Beyond that, it's really your decision whether "control" is a good or bad thing. Many decisions in the architecture and UX design of any service come in the distinction of ...
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12 votes

How do you deal with a back-seat moderator?

Fundamentally, such a situation is no different from any other abusive user, moderator or not. If the user is being respectful in their actions, there is no problem and they may even be a decent ...
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  • 5,963
12 votes
Accepted

Astro Turfing to help jump start a community

The big problem with Astro-Turfing is that the questions may well be of questionable quality or not even real questions at all. This is because you are sitting there thinking of theoretical issues ...
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  • 6,565
9 votes
Accepted

How can I get more users interested in the future of the site, not just in the content now?

I recommend a two-pronged approach: Choose the issues that are most important to get broader input on and publicize those in whatever general ways are available to you -- links in newsletters or blog ...
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8 votes
Accepted

Increasing Engagement on a new Gaming Blog

First off, step back, and think about some questions. What is the special thing about my blog? Can I solely handle the gaming blog? Am I up to partnerships, or ads? Can I do some cross publishing, or ...
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  • 3,785
8 votes

Does a monkey-see-monkey-do approach work with self-moderation?

I think that people will fall into one of two camps - which is true regardless of whether the community is an online one or a "real world" one. The first will happily sit back and let others do the ...
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  • 6,565
8 votes

How to say "We miss you, please come back!" properly?

It works best if you take the time to personalize the message with something that interests them. E.g. 'hey, this question "insert question about [topic]"' needs an answer and I thought you might be ...
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  • 379
8 votes

How to say "We miss you, please come back!" properly?

Can it possibly hurt? Not really. It may be perceived as spammy by some, but it will be perceived as a reminder of fun times gone by for others. If you can incorporate a new feature announcement of ...
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  • 5,963
8 votes
Accepted

How can I encourage voting?

For SE, the best bet is to talk about the problem on Meta. While people understand that voting exists, they often do not understand the importance of voting or what it is meant to indicate. Having a ...
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  • 5,963
8 votes
Accepted

Deleting Forum Registrations of Users Who Never Log In

I have managed forums that follow both policies - keep every account ever made and delete inactive users. There are perceived benefits to both, but if the account is unused it probably doesn't matter ...
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  • 6,892
8 votes

How to convince an annoyed user

Background: You cannot force trust, but build it. People remember what they feel, what they experience. Proposal: Next time this user makes a post that is likely to be moderated, do not moderate, ...
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8 votes

How to encourage members to engage with the group?

The short answer is often, "people like to be where people are." It takes a lot of energy and pump-priming to get people used to a new community and willing to engage with it. The more they see is new,...
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7 votes

How to say "We miss you, please come back!" properly?

Another option is to draw them back into conversations that you believe they would be interested in. This is harder, but if you can evaluate the kind of conversations they participated in previously,...
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7 votes

How should I deal with an active and important community member who is overly concerned with their self-importance?

A lot depends on how valuable their contributions truly are. You have to ask yourself can the community survive without them? If you think the answer is "no" then you're probably stuck with tolerating ...
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  • 6,565
7 votes

What is the expiration date for featured content?

One of the big factors in this why it's featured. If it's featured to publicise some event then it should expire around the event itself. Either just before or during the event. How long before the ...
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  • 6,565
7 votes

How do I encourage people to engage in a community that is not Facebook?

Depending on your niche, your site can be more beneficial than Facebook just by providing a search function. Couple that with articles (e.g. reviews, white papers) describing your niche, and providing ...
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7 votes
Accepted

How can I create a community around my Twitch livestreams?

I have to disappoint you. You're asking the question regarding building up an audience. A lot of streamer and people who operate in the same business, e.g. youtuber, have the exact same troubles as ...
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  • 3,785
7 votes

What is the best way to describe the value of a community?

Value is subjective - what someone sees as valuable may not be to someone else sees. For the purposes of this question, here are metrics that will allow you to place value on a community. (1) ...
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  • 728
7 votes

How to convince an annoyed user

Why would his answers be deleted when he "helps the community with his contributions?" If you're deleting due to inaccuracy, then I question the "helps" statement. If you're deleting due to tone of ...
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6 votes
Accepted

Reducing sign-up as a barrier to entry

One way to reduce the cost of entry is to not make people create yet another username/password pair that they're going to have to remember (and that you're going to have to manage and keep secure). ...
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6 votes

Do downvotes affect the health of a small community?

Small communities are small. Therefore everybody knows everyone. People can grow closer due to this behaviour because the probability to interact with the same user more than once or twice is higher. ...
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  • 3,785
6 votes
Accepted

What are best practices for creating engaging experience in a forum-based community?

Thinking in terms of how to help a new viewer of your virtual community become interested enough to continue reading, return, and become motivated to react or even contribute content is the way to ...
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  • 1,800
6 votes
Accepted

Do more users engage in a community with a more specific topic?

The more specific and deep a community can get in terms of purpose, goals, and experience, the better chance it has of building a large and sticky following. Of course, it depends on the nature of ...
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  • 1,800
6 votes

Does paying volunteer moderation teams make the team and community more effective?

I manage a couple different communities and have done some different moderation delivery models in those. I run the support community for the company I work for and I have small team of Community ...
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  • 121
5 votes

How to say "We miss you, please come back!" properly?

There's something I'm surprised other answers don't address directly. Use your content - content is king You're essentially re-marketing your site to what in relationship marketing might be called '...
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