17 votes
Accepted

Community Leader is not productive and hurts site growth

The other 3 Founders need to speak with the problem founder. Depending on your dynamic, this can either be as a group or a simple one-on-one with a designated Founder to speak for you three. The one ...
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  • 6,892
17 votes
Accepted

How can I get people to join a site and not simply glance and pass it by?

Intro: don't expect it to work in your favor First thing to keep in mind is that purpose of hot questions feature is established pretty firmly and that it's not really about helping in your community ...
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  • 351
16 votes
Accepted

Attracting experts to a young site with little expert content

First think about what you can offer: Why should experts of any topic come to you? Why should they answer questions or discuss on your site? What is the advantage of being active on your site? The ...
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  • 3,785
12 votes

How can I keep up with my growing community

This is a problem all administrators/moderators seem to face and ultimately if your site keeps growing you won't be able to keep up. While the site is small you can effectively be both a user (...
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  • 6,565
12 votes

Starting a community from scratch - how to create initial userbase?

Start small First of all, you don't want to have "thirty or more sub-fora" when there's nobody on your site to begin with. You can always categorize later. If you have thirty or more sub-fora, ...
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  • 1,346
12 votes
Accepted

How should a tech company communicate on Twitter?

Fortunately, you have an advantage here. By stating that you just want to appeal technical users, you don't have to break down everything on a non-technical level. This will make the communication way ...
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  • 3,785
12 votes
Accepted

What metrics are helpful to describe the health of a community?

I'm pretty sure we will never know of a satisfying answer as this is a question every community manager or leader is concerned about. I'm also pretty sure that my answer won't satisfy you. Let's ...
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  • 3,785
10 votes

How can I promote my site/forum?

Word of mouth, spread it to your friends and get them interested. Get it put on social media and ask your friends to do the same, get it to your friends, friends so that it starts to push out. If you ...
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  • 1,436
10 votes
Accepted

How to attract experts of the field to my community?

I don't think there is a real way to control this as that's like attracting only rich people to your restaurant. A few things that you can do: Make quality guidelines to ensure that good content ...
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10 votes
Accepted

How can I tell if a small specialized community is dying or if the long time-scale of activity is natural?

If the normal state of affairs is low activity (days per post rather than posts per day) then it's going to be difficult to prove that the current hiatus is part of a downward spiral rather than a ...
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  • 6,565
9 votes

Community Leader is not productive and hurts site growth

An alternative approach to Andy's answer is much less direct. His approach is great if nothing else works, but if that approach fails, it may cause some irreversible damage. I'm guessing this person ...
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9 votes

How can I save a dying wiki, as its user?

If the game is effectively dead now that the sequel is out then it might be the time to cut your losses and move on. However, if the information is valuable - true if people are going to continue ...
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  • 6,565
9 votes
Accepted

How can I get more users interested in the future of the site, not just in the content now?

I recommend a two-pronged approach: Choose the issues that are most important to get broader input on and publicize those in whatever general ways are available to you -- links in newsletters or blog ...
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9 votes

How can I encourage people to use the (secondary) chat feature on my community's software?

You mentioned that you leave links all over the place, but have you personally invited any users to chat? A member of the community that I'm active in did just that when I was new. Now a day doesn't ...
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9 votes
Accepted

How can a community raise funds to help offset costs, even if site is non commercial?

I won't say you can't find others (and betters) ways to raise funds for your community, but I just can imagine few sources of income: 1. Donations. The best way (not saying it's the easiest). If you ...
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  • 106
8 votes
Accepted

My community has just had a major, divisive fight; how can I as a moderator move it forward?

The basic thing is to reach resolution. You can't please everyone, and there would always be those who wanted things to go this way and not that way. The staff and moderation team should pick the ...
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8 votes
Accepted

How can an online community measure its growth and development?

The online and digital components of a community provide many opportunities to measure what's happening between the members of the community. There are so many ways to measure this activity, its ...
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  • 1,800
8 votes

How to encourage members to engage with the group?

The short answer is often, "people like to be where people are." It takes a lot of energy and pump-priming to get people used to a new community and willing to engage with it. The more they see is new,...
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7 votes

How can I promote my site/forum?

As a moderator, you need to be especially weary of promoting the site that you're moderating. Moderation is a strong affiliation, and promotion from you is likely to be considered spam in many online ...
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7 votes

How can I keep up with my growing community

First, congratulations on your growth! The next step is how to manage this growth. Take a step back and see what the community is doing in areas where you are not able to keep up any longer. Are ...
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  • 6,892
7 votes

As a user, how can I stay on top of a fast-growing community?

As Jan Doggen already mentioned, you could actually use a RSS feed. However, this problem seems to be more complex. The real problem is: You have too much content for too less time. You already ...
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  • 3,785
7 votes
Accepted

Best practices to promote a private beta SE site

I see that your site is now in public beta, but since you asked about private beta I'll talk about both phases. I've been involved in the private-beta phase of a few Stack Exchange sites, and what I'...
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7 votes

How to discourage a community from growing?

I would say, continue what you are doing now. Respond and interact with the paying clients but ignore (well, perhaps not completely ignore, but have minimal interaction with) the freeloaders. It ...
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  • 6,565
6 votes

Moderator group events in real life

For a group of 20 or so, you're doing too much regulating. This has sense in a larger meeting (30+) but for such a small group, there should be more socializing and less of formal meetings. Push the ...
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  • 1,813
6 votes
Accepted

How can automation be used to grow and manage an online community?

Bots are all over the internet. The good ones attempt to provide some bit of information to the user. The bad ones spew spam (or worse). On reddit, there are several "good" bots that attempt to ...
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  • 6,892
6 votes
Accepted

How should a community transition from one platform to another?

First of all, unless your new community experience uses Facebook logins, you have the issue of just getting prior community members to log into the new community. Consider that some percentage of your ...
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  • 1,800
6 votes
Accepted

What are best practices for creating engaging experience in a forum-based community?

Thinking in terms of how to help a new viewer of your virtual community become interested enough to continue reading, return, and become motivated to react or even contribute content is the way to ...
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  • 1,800
6 votes
Accepted

Do more users engage in a community with a more specific topic?

The more specific and deep a community can get in terms of purpose, goals, and experience, the better chance it has of building a large and sticky following. Of course, it depends on the nature of ...
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  • 1,800

Only top scored, non community-wiki answers of a minimum length are eligible