31 votes
Accepted

How to deal with a stubborn person who thinks they are perfect?

Just because someone is older or more educated that doesn't mean they will be right, or know better that someone younger with less education. She probably sees things that way. Also sometimes people ...
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  • 681
18 votes
Accepted

What are techniques that encourage new members to familiarize themselves with community guidelines?

Great question! Silly answer: ask them to. Not with a big red flashing banner or a checkbox that says "I have read all these guidelines", but in the form of genuine human interaction. I think that any ...
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  • 778
17 votes

How to handle "drive-by" users on a Stack Exchange site?

Here are some strategies that I have found helpful at Mi Yodeya, whose community started as a SE 1.0 community that I founded: Lead by example Start by demonstrating the best example you can of active ...
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15 votes
Accepted

How can moderators prevent an 'in-crowd' forming?

The best way to do this is to include everyone in stuff and not show favoritism towards old users. When a old user posts crap, treat it like crap, regardless of who wrote it. If someone becomes an ...
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15 votes
Accepted

How to prevent new users from asking off-topic questions

What do new visitors see? Usually, most off-topic questions are asked by new users who aren't familiar with the site. If this isn't the case, your community has deep problems with disagreement on the ...
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13 votes
Accepted

How do you form avatar and signature guidelines

I used to have this problem...it was resolved by implementing a policy that restricts users from using annoying/inappropriate avatars and signatures. If users break the policy, a moderator will remove ...
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  • 478
11 votes
Accepted

How can a marketer participate in technical community without being rejected as a spammer?

In my experience as an ordinary participant (not as a moderator or company representative) in technical communities, you've identified the main concerns. Technical communities tend to like it when ...
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11 votes

How to retain new users on a Q&A site effectively?

Stack Exchange (and some other communities on the Internet) have a gamification component in the form of reputation (and, to a lesser extent, badges). The green +x notification is (for some (most?) ...
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10 votes

How do you form avatar and signature guidelines

you cannot use an image that displays he following: ......... This type of specific rule is prone to users testing their limits. "This isn't a kitten, this is a adolescent cat." Or, "...
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  • 6,892
10 votes

How do I participate as a new user in a community?

You've said you know the topic (i.e. you're not a newbie to the field) but you don't feel you're an expert. And you're reluctant to participate with people you don't know, perhaps (I speculate) out ...
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9 votes

How to deal with a stubborn person who thinks they are perfect?

It really depends on the situation, and I'm not sure there is enough detail here to tell exactly which kind of situation you are dealing with. She may be a know it all who really feels that she is ...
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  • 5,963
9 votes

How to deal with a stubborn person who thinks they are perfect?

She might be finding it hard to fit in. Most people do at first, especially considering you "make it sound" like you are for the most part a well established group, and a group of intelligent people ...
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  • 331
9 votes
Accepted

Community rules as a barrier to entry

I get what you mean by "barrier to entry" You are saying that the rules limit seem too limiting to users when they first sign up. When I began writing rules for my community, I realized it became too ...
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8 votes
Accepted

Handling new users who don't read the rules

At some point, bending over backwards for new users is tiresome. However I suggest taking into account a few things How disruptive are these users to existing users How much of a burden is reading ...
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8 votes
Accepted

Encouraging new user participation while critiquing their first posts

Communication In my experience, a new user that is bursting with participation soon after they join is very receptive to feedback, with the cavaet that the feedback must be plain, visible, and ...
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8 votes

How to prevent new users from asking off-topic questions

Disclaimer: I've poked through Lifehacks Stack Exchange a few times before. I'm going to try to keep this as generalized as I can, but I may point out a few trends that I've noticed specific to LH.SE....
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8 votes
Accepted

Deleting Forum Registrations of Users Who Never Log In

I have managed forums that follow both policies - keep every account ever made and delete inactive users. There are perceived benefits to both, but if the account is unused it probably doesn't matter ...
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  • 6,892
8 votes

How bad it is to enforce rules "just because", while refusing to even substantiate them?

Generally it is a bad idea to have "because we said so" rules. Having a rationale for the rule makes it easier to follow and easier to justify. However in this case it's clear why the rule was put in ...
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  • 6,565
8 votes

How to encourage members to engage with the group?

The short answer is often, "people like to be where people are." It takes a lot of energy and pump-priming to get people used to a new community and willing to engage with it. The more they see is new,...
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7 votes
Accepted

How much effort should be put forth in directing new users who post without familiarity?

Your first option, silent deletion, will certainly not encourage the user and seems likely to send him away. The best you can hope for there is neutral -- he posts again, either because he's ...
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7 votes

What are techniques that encourage new members to familiarize themselves with community guidelines?

StackExchange has some built-in safety nets to help catch people who are about to do something wrong, which gives them a chance to look up what they should be expected to ask. For example there are ...
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  • 526
7 votes

Encouraging new user participation while critiquing their first posts

I just use a very welcoming attitude, explaining everything I do and why. I see it as an onboarding process - so on Software Recommendations, where we do quite a lot of deleting new user's answers, I ...
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  • 1,052
7 votes

New owner has changed direction, how do old moderators adapt?

I see a few different ways to approach this problem, which each has a different outcome. Realize the community has changed and you have to change too The owners have set a direction for the ...
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  • 6,892
7 votes

How to retain new users on a Q&A site effectively?

Provide great answers If a user doesn't get an answer at all or there's no activity whatsoever on their question, they wouldn't be too motivated to come back to ask a new question. If they get a ...
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6 votes
Accepted

Is requiring participation for those who want a new topic a good idea?

Any hard data? I don't believe so. However, in my experience, any type of interaction quota is bad simply because it more than always leads to poor quality interactions. That's because it's not just ...
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  • 576
6 votes

How to prevent "drive by" voting in my forum's contest?

Related, yet different, to the previous answers is utilizing the "Groups" functionality of PHPBB. You can place your established users (or a subset of users that you wish to allow to vote - perhaps ...
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  • 6,892
6 votes
Accepted

Reducing sign-up as a barrier to entry

One way to reduce the cost of entry is to not make people create yet another username/password pair that they're going to have to remember (and that you're going to have to manage and keep secure). ...
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6 votes
Accepted

How do you onboard new community members?

The best way I've found to onboard someone is to assign them a person (or two) that are their "tour guides/main contacts." Get someone to do this who is charismatic/friendly, but also shares ...
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