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Results found
Search options questions only
not deleted
score>= 10
views>= 500
27
votes
3
answers
826
views
How do you deal with a back-seat moderator?
Someone who isn't a moderator, but attempts to enforce rules without the power of the platform. An example of a problem user is one who tells members how to post, or that they should not post, as thou …
- 1,023
44
votes
7
answers
943
views
Am I a moderator or a user?
How should I behave as a user when I'm also a moderator, especially in cases of inter-user disagreement over content or policy?
I have my own reasons for thinking I'm right, of course, but I don't wa …
- 1,023
24
votes
4
answers
623
views
Starting a community from scratch - how to create initial userbase?
I've seen this too many times. A new forum on some subject, with thirty or more sub-fora, great most of them with 0 posts, some with 2-3, one "welcome topic" running greetings from some 40 users the s …
- 1,783
16
votes
3
answers
800
views
How do you moderate private communication channels?
I would like to implement a feature in a digital community that would allow users to send chats to other users. The target application is mobile phones, and the idea is that they would use these chat …
- 377
13
votes
6
answers
1k
views
Is it productive to ask for more examples when someone is complaining about your moderation?
I have a user who complained about my moderation in broad terms, saying that "moderation on the site is heavy-handed" and "poison".
They provided one specific instance as an example..
Other members …
- 593
14
votes
2
answers
1k
views
What to do when I as a moderator feel abused by a member?
Usually when a user complains about getting insulted by another user, a moderator reviews the claim, and when they feel that the complaint is warranted, they punish the insulting user as appropriate.
…
- 955
14
votes
4
answers
931
views
How should I handle a rude user on a very formal forum?
Let's say I've got a forum called A and a user called X. X is rude, so rude that he/she gets on my nerves. This user is also considered annoying by many other community members; it's not just me. But …
- 439
15
votes
4
answers
2k
views
How to deal with real-life friend or family members who consistently test the rules? [duplicate]
A forum that I participate in is run by a friend of mine. There are 3 other friends that we know from real-life who are members of the forum. One particular friend persistently tests the rules, his …
user642
22
votes
8
answers
5k
views
I made an official statement in good faith that turned out to be wrong; should I apologize?
I have an official role moderating an online community that is open to the public. I exercise my best judgment in interpreting the rules, but:
I don't make the rules, I only enforce them.
I am only …
- 1,543
10
votes
3
answers
569
views
Effective methods to screen new membership requests for high-risk Facebook groups
First of all: all the answers may apply to the management of many different types of digital communities, especially those with limited user verification options or sensitive subject matter, but this …
- 101
14
votes
5
answers
1k
views
How do I deal with online trolling/harassment in video games?
How does one deal with online trolling/harassment in video games?
Examples of issues I have faced as a player:
Running a game with friends and having one random player join in and ruin it, constant …
- 288
15
votes
3
answers
1k
views
How to discern a case of illegal sockpuppetry from a group of people legally contributing fr...
Cases of (not too well concealed) sockpuppetry can often be characterized by different accounts using the same IP and more or less massively upvoting each other in shorter or longer periods of time.
…
- 1,470
18
votes
2
answers
3k
views
Why is the League of Legends community so toxic?
Expanding upon "How do I deal with online trolling/harassment in video games?" by discussing a specific case.
I keep hearing about ongoing toxicity issues with the LoL player community, with a dispro …
- 283
18
votes
3
answers
828
views
What is the best way to recover from a massive dip in community involvement?
We made a policy change last month. It seems many users didn't like such a change and have started migrating away. It started with a few highly respected members giving "Good Bye" speeches. Then other …
- 313
13
votes
5
answers
758
views
When do I have a "community" versus a "group of people"?
At what point is a group of people considered a community? Can a community consist of only two people or is there more required?
Some examples I'm curious about:
... random commenters on a blog? Co …
- 355